Nortel Networks Water System BCM 1000 User Manual

BCM 4.0 for BCM1000 Installation and  
Maintenance Guide Addendum  
BCM 4.0  
Business Communications Manager  
Document Status: Standard  
Document Version: 02  
Part Code: N0060603  
Date: June 2006  
 
3
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Issue instructions to each of its authorized employees, agents and/or  
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Hold the licensed software in confidence for the benefit of NORTEL  
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Export or re-export licensed software and/or associated  
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Keep a current record of the location of each copy of licensed  
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Install and use each copy of licensed software only on a single CPU  
at a time (for this purpose, single CPU shall include systems with  
redundant processing units); and  
PLEASE REFER TO THE NEXT PAGE  
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum  
 
4
Except for Java Product (as defined herein below), CUSTOMER may  
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N0060603  
 
Contents  
5
Contents  
Shutting down the system hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Page 184, Initializing the hard disk (single-disk system BCM 3.01  
and newer systems) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum  
 
6
Contents  
N0060603  
 
Contents  
7
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum  
 
8
Contents  
N0060603  
 
9
Chapter 1  
About this document  
The purpose of this addendum is to provide updates to the BCM1000 Installation and Maintenance  
Guide (N0008587 01) for the release of BCM 4.0 software.  
For information on upgrading to BCM 4.0 software, refer to the Upgrade Guide for BCM 4.0.  
How to use this addendum  
To perform installation and maintenance of a BCM1000 system running BCM 4.0 software, use  
the BCM1000 Installation and Maintenance Guide (N0008587 01) for BCM 3.7 as the main  
document. Then refer to this addendum for updates and changes to the installation and  
maintenance information for BCM 4.0 software.  
What’s new in BCM 4.0  
The primary changes from BCM 3.7 to BCM 4.0 are:  
Operating system: A Linux operating system (OS) replaces Windows NT® Embedded for  
BCM 4.0 systems.  
Element Manager: Element Manager replaces Unified Manager as the primary BCM  
management tool. Use Element Manager to configure a BCM 4.0 system; Unified Manager  
does not function with a BCM 4.0 system. If you need to configure a pre-BCM 4.0 system (for  
example, BCM 3.6/3.7), then you must use Unified Manager; Element Manager does not  
function with a pre-BCM 4.0 system.  
New IP Phone support: BCM 4.0 supports the following new IP Phones: 1120, 1140, 2007,  
2033, WLAN handset 2212, and the IP Phone KEM.  
Administrator account: In a BCM 4.0 system, the default administrator account is nnadmin,  
instead of ee_admin, and the password is PlsChgMe!.  
Keycode functionality: You no longer require a keycode for each feature; you now require  
only one keycode to enable software features on the BCM 4.0 system. The single keycode is  
generated from multiple feature selections using the Nortel keycode retrieval system (KRS).  
Market profiles and software loads: In BCM 4.0, there are only three software loads (instead  
of the five for BCM 3.7); T1 CT2 and E1 CALA are removed. If the BCM 3.6/3.7 system was  
running a T1 CT2+ load then it is upgraded with a T1 Etiquette load and if it was running an  
E1 CALA load, then it is upgraded with an E1 Global load. These changes are automatically  
implemented as part of the upgrade process; no user intervention is required.  
Telset administration: BCM 4.0 supports Telset administration (see BCM 4.0 Telset  
Administration Guide).  
USB support: BCM 4.0 adds support for USB ports on the BCM200/400 systems (not  
supported on BCM1000). This support includes file loading and UPS connection through the  
USB port.  
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum  
 
       
10 Chapter 1 About this document  
UPS support over USB: UPS connectivity through the USB port is supported in BCM 4.0 for  
the BCM200/400 system for graceful shutdown (not supported on BCM1000).  
Multimedia Contact Center: All custom files (html and txt) are case sensitive and must  
match the format shown in default interface folder in CallPilot Manager after upgrading to  
BCM 4.0. All custom interfaces created in BCM 3.6/3.7 are also case sensitive and must match  
the format shown in CallPilot Manager after upgrading to BCM 4.0.  
Note: The Startup Profile is not available for BCM1000 systems.  
N0060603  
 
11  
Chapter 2  
Documentation updates for BCM 4.0  
This section provides updates to the BCM1000 Installation and Maintenance Guide  
(N0008587 01).  
General changes  
The following changes apply throughout the document, even if not specifically identified:  
Replace references to Unified Manager with Element Manager. Any related procedures are  
documented, since Element Manager functions differently than Unified Manager.  
The Programming Operations Guide for BCM 3.7 does not exist in BCM 4.0. The content can  
be found in the BCM 4.0 Administration Guide and the BCM 4.0 Networking Configuration  
Guide.  
You can also refer to the online Help within Element Manager for information on using  
Element Manager to configure and maintain your system.  
The Quick Start wizard (available in BCM 3.7) is not supported in BCM 4.0. The initial  
configuration of the system is done using Element Manager.  
Page 3, Preface  
This chapter should be replaced with the chapter, “Getting started” on page 21.  
Page 22, Data networking components  
The sentence, “Modem card (North American systems only) — a V.90 modem that sends and  
receives data using the public telephone system,”  
should be, “Modem card (North American systems only) — a (V.90 or V.92) modem that sends  
and receives data using the public telephone system.”  
Page 23, MSC IP call processing hardware  
The first bullet should be replaced with the following information.  
DS30 buses are internal communication paths controlled by the MSC. Each DS30 bus  
provides a possible 32 signaling channels (B1 and B2) and 32 media channels. In BCM 3.0  
software, the B2 channels were reconfigured as B1 channels for station modules. As a result,  
DS30 02 to 07 were configured to support 32 telephones on each bus configured with  
DSM16+, DSM32+ modules set to double density. The ASM 8 module could also be  
supported on all four offsets as of that software release.  
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum  
 
           
12 Chapter 2 Documentation updates for BCM 4.0  
Page 33, Chapter 2, Telephony hardware  
The following information should be deleted.  
BCM 3.0 software introduced the concept of Full Double Density (FDD) and Partial Double  
Density (PDD). On the default system, DS30 02 to 05 were defaulted to FDD, which provides 32  
new ports for connecting digital telephones. To use the FDD feature, DSM16+, DSM32+ media  
bay modules are configured to double density. DS30 06 and 07 default to PDD, but can be  
configured to FDD.  
Warning: Changing DS30 06 and 07 to FDD  
Once you change DS30 06 and 07 to FDD, Companion telephones can no longer  
be supported. This change cannot be reversed.  
Page 44, Analog station modules and analog devices  
Table 6, Analog engineering specifications, should be replaced with the table below:  
Table 6 ATA2, ASM8, ASM8+, GASM, and GASI analog device specifications (Sheet 1 of 2)  
Specification  
ATA2  
ASM8  
ASM8+  
GASM8  
GASI  
Ringing frequency  
(North America)  
20 Hz 1 Hz  
20 Hz 1 Hz  
20 Hz 1 Hz  
20 Hz 1 Hz  
20 Hz 1 Hz  
Ringing frequency  
(Europe)  
25 Hz 1 Hz  
25 Hz 1 Hz  
25 Hz 1 Hz  
25 Hz 1 Hz  
25 Hz 1 Hz  
Ringing voltage (North 80 V rms 10% 55 V rms 10% 65 V rms 10% 65 V rms 10% 65 V rms 10%  
America)  
Ringing voltage  
(Europe)  
75 V rms +/-  
10%  
N/A  
65 V rms 10% 65 V rms 10% 65 V rms 10%  
Loop current  
20 mA minimum 20 mA minimum 20 mA minimum 20 mA minimum 20 mA minimum  
-48 V dc 10% -48 V dc 10% -29 V dc 10% -48 V dc 10% -48 V dc 10%  
Battery feed voltage  
FIC code  
OL13ABC  
3
N/A  
1
N/A  
2
N/A  
2
N/A  
2
Ringer equivalency  
number  
ATA2 to BCM loop  
135 ohms  
N/A  
N/A  
N/A  
N/A  
resistance (cable only) (800 m of  
0.5-mm wire or  
2600 ft of 24  
AWG wire)  
Analog loop resistance 1300 ohms  
250 ohms (1538 200 ohms (1231 200 ohms (1231 200 ohms (1231  
m of 0.5-mm m of 0.5-mm m of 0.5-mm m of 0.5-mm  
wire or 5000 ft of wire or 4000 ft of wire or 4000 ft of wire or 4000 ft of  
24 AWG wire) 24 AWG wire) 24 AWG wire) 24 AWG wire)  
on terminal side for  
voice applications  
(cable only)  
(7200 m of  
0.5-mm wire or  
26000 ft of 24  
AWG wire)  
Analog loop resistance 200 ohms (1231 250 ohms (1538 200 ohms (1231 200 ohms (1231 200 ohms (1231  
on terminal side for  
data applications  
(cable only)  
m of 0.5-mm  
wire or 4000 ft of wire or 5000 ft of wire or 4000 ft of wire or 4000 ft of wire or 4000 ft of  
24 AWG wire) 24 AWG wire) 24 AWG wire) 24 AWG wire) 24 AWG wire)  
m of 0.5-mm  
m of 0.5-mm  
m of 0.5-mm  
m of 0.5-mm  
N0060603  
 
   
Chapter 2 Documentation updates for BCM 4.0 13  
Table 6 ATA2, ASM8, ASM8+, GASM, and GASI analog device specifications (Sheet 2 of 2)  
Specification  
ATA2  
ASM8  
ASM8+  
GASM8  
GASI  
Input impedance at tip 600 ohms  
and ring  
600 ohms  
600 ohms  
600 ohms  
600 ohms  
Return loss  
> 20 dB for 200 > 20 dB for 200 > 20 dB for 200 > 20 dB for 200 > 20 dB for 200  
to 3400 Hz  
(when  
to 3400 Hz  
(when  
to 3400 Hz  
(when  
to 3400 Hz  
(when  
to 3400 Hz  
(when  
terminated with terminated with terminated with terminated with terminated with  
600 ohms)  
600 ohms)  
600 ohms)  
600 ohms)  
600 ohms)  
Insertion loss on an  
internal call  
ATA2 to BCM  
ATA2 to BCM  
ATA2 to BCM  
ATA2 to BCM  
ATA2 to BCM  
loss 3.0 dB 0.5 loss 3.0 dB 0.5 loss 3.0 dB 0.5 loss 3.0 dB 0.5 loss 3.0 dB 0.5  
dB  
dB  
dB  
dB  
dB  
Insertion loss on an  
external call  
ATA2 to BCM  
loss 2.2 dB +/-  
ASM to BCM  
loss 3.0 dB +/-  
ASM to BCM  
loss 3.0 dB +/-  
ASM to BCM  
loss 3.0 dB +/-  
ASM to BCM  
loss 3.0 dB +/-  
1.0 dB; BCM to 1.0 dB; BCM to 1.0 dB; BCM to 1.0 dB; BCM to 1.0 dB; BCM to  
ATA2 loss 0.5 dB ASM loss 0.5 dB ASM loss 0.5 dB ASM loss 0.5 dB ASM loss 0.5 dB  
1.0 dB  
1.0 dB  
1.0 dB  
1.0 dB  
1.0 dB  
MWI type (see Note)  
Stutter tone  
Stutter tone  
Stutter tone/  
/ Voltage MWI  
(CO: 120 V)  
Stutter tone/  
Reverse polarity/ Reverse polarity/  
Voltage MWI  
(CO: 120 V)  
Stutter Tone/  
Voltage MWI  
(PBX: 90 V)  
Disconnect  
supervision types  
N/A  
N/A  
OSI EIA/TIA 464 OSI EIA/TIA 464 N/A  
section  
section  
4.5.10.2.4/  
4.5.10.2.5.1  
4.5.10.2.4/  
4.5.10.2.5.1  
Note: The MWI type depends on the country profile, and the MWI voltage shown is a maximum value.  
Page 52, Legacy mobility equipment  
This section should be removed.  
The listed equipment, NetVision, Companion, and DECT, is not supported in BCM 4.0 (DECT is  
still supported in European markets).  
Page 55, Chapter 3, Auxiliary equipment  
The first two paragraphs should be removed and replaced with the following information:  
You require a personal computer to run Element Manager. You use Element Manager to configure  
and manage the BCM system through a connection between your computer and the BCM system  
(either through the LAN or using an Ethernet crossover cable). To work with Element Manager,  
you require the correct version of Element Manager installed on your computer.  
The computer you will use to run Element Manager must meet the following requirements:  
Operating system: Windows 98SE, Windows 2000, Windows XP  
RAM: minimum 256 MB (512 MB recommended)  
Disk space: 150 MB  
Browser: Internet Explorer (IE) 5.5 or IE 6.0 (recommended)  
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum  
 
   
14 Chapter 2 Documentation updates for BCM 4.0  
Element Manager access is also supported through a Citrix server  
For information on downloading and installing Element Manager, refer to “Using Element  
Page 64, Explaining double density  
The paragraph at the top of page 64 should be deleted, since Companion is not supported and PDD  
is not required.  
Default BCM 3.0 and newer systems are configured as Partial Double Density (PDD) systems, in  
that they maintain DS30 06 and 07 in the original configuration of 16 DNs per bus. This  
accommodates those systems which use Companion. The system can be set to Full Double Density  
(FDD) at system startup or once the system is setup. When the system is set to FDD, DS30 06 and  
07 allow access to the second set of DNs, and they are no longer available for Companion  
operation.  
Page 64, Setting offsets  
The following paragraph should be changed as follows:  
For station modules, each bus supports 16 telephones or telephony devices for station modules that  
support single density, or which are set to single density in the case of the DSM16+ and DSM32+,  
or on DS30 06 and 07 if the system remains set to Partial Double Density (PDD). On each bus that  
supports double density, DSM16+ and DSM32+ modules set to double density have access to  
eight telephones per offset, for a total of 32 telephones per DS30 bus if the offsets are fully loaded.  
Page 69, Environment checklist  
The fourth bullet should be replaced with the following:  
within the temperature ranges of 0°C and 40°C (32°F and 104°F)  
Page 70, Electrical requirements  
The second bullet should be replaced with the following:  
The supplied power must be 100/240 V AC, 50/60 Hz, and 10 A minimum service with a  
third-wire safety ground. The third-wire safety ground provides shock protection and prevents  
electromagnetic interference.  
Page 88, Double density example  
Figure 38 should be deleted.  
N0060603  
 
         
Chapter 2 Documentation updates for BCM 4.0 15  
Page 110, Shutting down the system  
The procedure about how to shut down the system should be replaced with the following section.  
Performing a system shutdown  
If there is a need to perform maintenance, the system may already be powered down. If this is the  
If the system is still operating, perform the following procedures:  
To shut down the system software  
1
2
Check for a recent backup of the BCM system programming.  
If there is no recent backup, use Element Manager to back up the system data. For information  
about backing up the system data, refer to the BCM 4.0 Administration Guide.  
3
4
5
In Element Manager, from the Administration tab, click the Utilities folder to expand it.  
From the Utilities folder, select Reset.  
Click Shutdown System to prepare the system for power disconnect.  
This action will stop all services. All Element Manager sessions will be disconnected from the  
system. The BCM system can be restored to service only by powering the BCM system off and  
back on again.  
6
7
Click Ok.  
The progress update dialog box appears and the BCM system begins the shutdown process.  
When the shutdown process is complete, the final warning dialog box appears, and the LEDs  
enter the flashing state.  
Click Ok to disconnect Element Manager.  
When the shutdown Element Manager is disconnected, the system gives an audible beep. The  
LEDs remain in the flashing state until the hardware is shutdown (see “To shutdown the  
If the system hardware is not shutdown within about 15 minutes, it automatically boots up  
again.  
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum  
 
     
16 Chapter 2 Documentation updates for BCM 4.0  
To shutdown the system hardware  
Warning: Remove all of the connections to the BCM system before you power down the  
system.  
Failure to disconnect lines before you power down the system can cause damage to the  
system.  
1
Remove the DS256 cables from the front of the BCM main unit and, if present, the expansion  
unit. This includes the data connections on the MSC.  
Mark the cables to ensure correct reconnection.  
Warning: You must disconnect power from the main unit after you have performed an  
Element Manager shutdown. The main unit cannot start operating again until after power  
has been disconnected and then reconnected.  
2
3
4
Turn off the power switch located at the back of the BCM main unit and expansion unit.  
Disconnect the BCM main unit and expansion unit power cords from the AC outlet.  
Ensure you have room to access the part you are working on. Remove the BCM main unit  
from the rack, if necessary.  
Pages 126–131, Setting initial system configurations  
This section should be removed. The initial system configuration will be done after the rest of the  
equipment is installed.  
Pages 131, Entering the software keycodes  
This section should be removed. The keycode feature is discussed in another section of the  
addendum.  
Pages 144-146, Telephone port and DN cross-reference  
The Note on page 144 should be modified as follows.  
Note: The following table is based on a system with three-digit DNs, with a start  
DN of 221. If your system has longer DNs, the system automatically adds a repeat  
of the first digit for each additional DN length unit. i.e. 221 becomes 2221. Also,  
note on the tables below that DN numbering differs between systems that were  
upgraded from BCM 2.5 software and systems that were new with BCM 3.0 or  
newer software.  
N0060603  
 
       
Chapter 2 Documentation updates for BCM 4.0 17  
In Tables 37 and 38 on page 145 and 146 respectively, the references to PDD should be deleted.  
Pages 160–161, New chapters  
The following chapters should be inserted between Chapter 13, “Installing optional telephony  
equipment” and Chapter 14, “Troubleshooting.” These chapters are located at the back of this  
addendum (the chapters should be viewed in the order given):  
Pages 168–169, Shutting down the system software and  
Shutting down the system hardware  
These sections should be replaced with the information in this section,“Page 110, Shutting down  
Page 171, Software restart  
This procedure should be changed to:  
If you did not shut down the system, restart the software:  
1
2
3
In Element Manager, from the Administration tab, click the Utilities folder to expand it.  
From the Utilities folder, select Reset.  
Click Reboot BCM System to reboot the system.  
Warning: When you restart the system, all IP clients, voice mail, and VoIP ports  
are not available until the system services restart.  
If you have a mirrored disk system, once the services restart, the system  
automatically ensures the mirrored disk is updated.  
Page 179, Initializing the hard disk (single-disk system BCM  
2.5/2.5.1)  
This section should be removed.  
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum  
 
       
18 Chapter 2 Documentation updates for BCM 4.0  
Page 182, Initializing the hard disk (single-disk system BCM  
3.0)  
This section should be removed.  
Page 184, Initializing the hard disk (single-disk system BCM  
3.01 and newer systems)  
This section should be removed and replaced with the following information.  
Initializing the hard disk  
The BCM system is normally initialized prior to shipment. However, if you have to replace the  
hard disk in a standard single-disk system, use this procedure to initialize the BCM software.  
After initialization, you must restore the configuration data to the BCM. Use the backup and  
restore utility (BRU) to restore configuration data. Nortel recommends that you maintain a current  
configuration backup. If you do not have a current backup, enter the configuration data manually.  
Note: When you replace a hard disk, IP configuration data is lost. The BCM system IP  
address defaults to 10.10.10.1.  
Perform the following procedures after you replace the hard disk and the system has booted up.  
To initialize the hard disk in a single disk configuration  
1
Ensure the Power (LED 1), Temp (LED 9), and Fan (LED 10) LEDs on the BCM main unit are  
lit.  
2
3
Connect to the BCM system.  
Do one of the following:  
Manually reenter configuration data.  
Restore system and data information (except Telephony and Registry) from your backup data.  
For information on how to restore data to your system from a backup, refer to the BCM 4.0  
Administration Guide.  
Note: Perform a backup only on similar software versions.  
Page 196, Controlling and monitoring mirroring operations  
This section should be replaced with the following information:  
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Chapter 2 Documentation updates for BCM 4.0 19  
You can monitor and control disk mirroring through a control screen in Element Manager.  
Under Administration > System Status > Disk mirroring, you can access a screen that allows  
you to control the mirroring operation from your desktop, as well as display the status of the hard  
disks. Refer to Table 1 for a list of the fields and a description of their function.  
Table 1 Disk mirroring settings  
Tab  
Field  
Functions  
Description  
Settings  
Version  
Read-only field  
Primary Master  
Shows the current version of mirroring firmware.  
Operation Mode  
Mirror mode is disabled. The Primary disk is the  
operating disk.  
Mirror Master  
Mirror mode is disabled. The Mirrored disk is now  
the operating disk.  
Mirror Mode  
Auto  
The system is in Mirror mode.  
Ultra UDMA  
The interface speed to the hard disk is set  
automatically. This is the default.  
Mode  
The interface speed to the hard disk is set to a  
specific timing.  
Note: Changing the speed from auto could  
significantly affect system performance.  
Beep Timing  
Disable  
The failure tone is disabled.  
Continuous  
The audible tone will beep continuously if a failure  
occurs.  
XX seconds/minutes  
The audible tone will beep for the period chosen if  
a failure occurs.  
Default: BEEP_30Seconds.  
Status  
DuplWin Dll version  
<current version number>  
N/A  
Shows the version or N/A if no version is found.  
Primary Master Status Good, Bad, or N/A  
Indicates the current status of the primary hard  
disk.  
Mirror Master Status  
Initialization Status  
Good, Bad, or N/A  
Indicates the current status of the secondary hard  
disk.  
Started, Finished, Failed,  
Shutdown, or N/A  
Indicates current status of the initialization  
process.  
Configuration menu item  
Set Buzzer ON  
If turned on, you can control the module buzzer  
remotely.  
Set Buzzer OFF  
If turned off, the module buzzer can only be  
controlled from the front of the controller.  
Report menu item  
Status Screen  
Launches a new browser window that displays  
mirroring summary. The summary shows which  
hard disks are installed, where they are placed,  
and which is the active hard disk.  
Drive Status  
Refresh  
Displays a status bar to indicate process of  
mirroring.  
View  
Use this to update the status screen.  
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum  
 
 
20 Chapter 2 Documentation updates for BCM 4.0  
Page 229, Determining the status of a telephone  
The procedure, “To find out the status of a set,” should be modified as follows.  
To find out the status of a set  
1
2
3
4
5
6
Open Element Manager and connect to your BCM system.  
From the Configuration tab, click the Telephony folder to expand it.  
From the Telephony folder, select Sets.  
From the Sets subfolder, select Active Sets.  
In the Active Sets panel, select the desired telephone.  
Use the various tabs and the Details panel to view the status of the telephone.  
Page 230, Moving telephones  
The sentence, “You can move a Business Communications Manager digital telephone to a new  
location within the system without losing its programmed settings if the telephone has been  
enabled with Set relocation in system programming under Feature programming,”  
should be, “You can move a BCM digital telephone to a new location within the system without  
losing its programmed settings if the system has been enabled with Set relocation (Configuration  
> Telephony > Global Settings > Feature Settings).”  
Page 233, Appendix A, Defining region-based defaults  
This appendix should be removed and replaced with the chapter, “Market profile attributes” on  
Page 254, Set DNs and port numbers  
In Table 64 on page 254, the references to PDD should be deleted.  
N0060603  
 
       
21  
Appendix A  
Getting started  
About this guide  
The BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum describes how to  
install, configure, and maintain the BCM200 and BCM400 hardware running Business  
Communications Manager (BCM) 4.0 software.  
The concepts, operations, and tasks described in this guide relate to the hardware of the BCM  
system. This guide provides task-based information on how to install the hardware components  
and perform basic configuration tasks.  
Use Element Manager, Startup Profile, and Telset Administration to configure various BCM  
parameters.  
In brief, the information in this guide explains:  
Installing hardware components  
Starting and initializing the system hardware  
Replacing components  
Testing the system  
Audience  
The BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum is directed to  
installers responsible for installing, configuring, and maintaining BCM 4.0 systems.  
To use this guide, you must:  
be an authorized BCM 4.0 installer or administrator within your organization  
know basic Nortel BCM terminology  
be knowledgeable about telephony and IP networking technology  
Acronyms  
The following is a list of acronyms used in this guide.  
Table 1 Acronyms (Sheet 1 of 3)  
Acronym  
Description  
ACU  
AIS  
Audio conference unit  
Alarm indication system  
American Power Conversion  
APC  
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum  
 
           
22 Appendix A Getting started  
Table 1 Acronyms (Sheet 2 of 3)  
Acronym  
Description  
ASM  
ATA  
Analog station module (analog station media bay module)  
Analog terminal adapter  
BCM  
BRIM  
CAP  
CFA  
Business Communications Manager  
Basic rate interface module (basic rate interface media bay module)  
Central answering position  
Carrier failure alarm  
CLID  
CO  
Calling line identification  
Central office  
CSU  
CTM  
DDIM  
DECT  
DIMM  
DMC  
DSM  
DSP  
DSU  
DTE  
DTM  
FEM  
FRU  
GASM  
GATM  
KEM  
KIM  
Channel service unit  
Caller ID trunk module (caller ID trunk media bay module)  
Digital drop and insert MUX  
Digital enhanced cordless telecommunications  
Dual in-line memory module  
Digital mobility controller  
Digital station module (digital station media bay module)  
Digital signal processor  
Data service unit  
Data terminal equipment  
Digital trunk module (digital trunk media bay module)  
Fiber expansion module  
Field replaceable unit  
Global analog station module (global analog station media bay module)  
Global analog trunk module (global analog trunk media bay module)  
Key expansion module  
Key indicator module  
KRS  
LAN  
Keycode retrieval system (Nortel keycode retrieval system)  
Local area network  
LIU  
Line isolation unit  
MBM  
MSC  
MWI  
NIC  
Media bay module  
Media services card  
Message waiting indication  
Network interface card  
ONS  
OSI  
on-premise station  
Open switch interval  
PCI  
Peripheral component interface  
Processor expansion card  
PEC  
PSTN  
Public switched telephone network  
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Appendix A Getting started 23  
Table 1 Acronyms (Sheet 3 of 3)  
Acronym  
Description  
PSU  
QoS  
RAI  
Power supply unit  
Quality of service  
Remote alarm indication  
Redundant array of independent disks  
Ringer equivalence number  
Redundant feature option  
Redundant power supply  
Station auxiliary power supply  
Safety extra low voltage  
System status display  
RAID  
REN  
RFO  
RPS  
SAPS  
SELV  
SSD  
UPS  
USB  
VMWI  
VoIP  
WAN  
Uninterruptable power supply  
Universal serial bus  
Visual message waiting indicator  
Voice over Internet protocol  
Wide area network  
Symbols and conventions used in this guide  
These symbols are used to highlight critical information for the BCM system.  
Caution: Alerts you to conditions where you can damage the equipment.  
Danger: Alerts you to conditions where you can get an electrical shock.  
Warning: Alerts you to conditions where you can cause the system to fail or work  
improperly.  
Note: Alerts you to important information.  
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum  
 
 
24 Appendix A Getting started  
Tip: Alerts you to additional information that can help you perform a task.  
Security Note: Indicates a point of system security where a default should be  
changed, or where the administrator needs to make a decision about the level of  
security required for the system.  
!
Warning: Alerts you to ground yourself with an antistatic grounding strap  
before performing the maintenance procedure.  
Warning: Alerts you to remove the BCM main unit and expansion unit power  
cords from the AC outlet before performing any maintenance procedure.  
These conventions and symbols are used to represent the Business Series Terminal display and  
dialpad.  
Convention  
Example  
Used for  
Word in a special font (shown in  
the top line of the display)  
Command line prompts on display telephones.  
Pswd:  
Underlined word in capital letters  
(shown in the bottom line of a  
two-line display telephone)  
Display option. Available on two-line display  
telephones. Press the button directly below the  
option on the display to proceed.  
PLAY  
Dialpad buttons  
Buttons you press on the dialpad to select a  
particular option.  
£
These text conventions are used in this guide to indicate the information described:  
Convention  
Description  
bold Courier  
text  
Indicates command names and options and text that you must enter.  
Example: Use the infocommand.  
Example: Enter show ip{alerts|routes}.  
italic text  
Indicates book titles.  
plain Courier  
text  
Indicates command syntax and system output (for example, prompts  
and system messages).  
Example: Set Trap Monitor Filters  
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Appendix A Getting started 25  
Convention  
Description  
FEATURE  
HOLD  
RELEASE  
Indicates that you press the button with the coordinating icon on  
whichever set you are using.  
Related publications  
This section provides a list of additional documents referred to in this guide. There are two types  
Technical Documents  
System Installation  
Upgrade Guide (N0060597)  
BCM 4.0 Installation Checklist and Quick Start Guide (N0060602)  
BCM1000 BCM 3.7 Installation and Maintenance Guide (N0008587 01)  
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum (N0060603)  
Keycode Installation Guide (N0060625)  
System Programming  
BCM 4.0 Administration Guide (N0060598)  
BCM 4.0 Device Configuration Guide (N0060600)  
BCM 4.0 Networking Configuration Guide (N0060606)  
BCM 4.0 Telset Administration Guide (N0060610)  
Telephones and Peripherals  
BCM 4.0 Telephony Device Installation Guide (N0060609)  
Digital Mobility  
DECT Deployment and Demonstration Tool  
Digital Mobility System Installation and Configuration Guide (N0000623)  
T7406 Cordless Handset Installation Guide (P0606142)  
IP Telephony  
WLAN IP Telephony Installation and Configuration Guide (N0060634)  
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum  
 
   
26 Appendix A Getting started  
Call Pilot  
CallPilot Manager Set Up and Operation Guide (N0027247)  
CallPilot Telephone Administration Guide (N0060618)  
User Guides  
There are no references to specific user guides.  
How to get help  
This section explains how to get help for Nortel products and services.  
Getting Help from the Nortel Web site  
The best way to get technical support for Nortel products is from the Nortel Technical Support  
Web site:  
This site provides quick access to software, documentation, bulletins, and tools to address issues  
with Nortel products. More specifically, the site enables you to:  
download software, documentation, and product bulletins  
search the Technical Support Web site and the Nortel Knowledge Base for answers to  
technical issues  
sign up for automatic notification of new software and documentation for Nortel equipment  
open and manage technical support cases  
Getting Help over the phone from a Nortel Solutions Center  
If you don’t find the information you require on the Nortel Technical Support Web site, and have a  
Nortel support contract, you can also get help over the phone from a Nortel Solutions Center.  
In North America, call 1-800-4NORTEL (1-800-466-7835).  
Outside North America, go to the following Web site to obtain the phone number for your region:  
Getting Help from a specialist by using an Express Routing Code  
To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC)  
to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for  
your product or service, go to:  
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Appendix A Getting started 27  
Getting Help through a Nortel distributor or reseller  
If you purchased a service contract for your Nortel product from a distributor or authorized  
reseller, contact the technical support staff for that distributor or reseller.  
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum  
 
28 Appendix A Getting started  
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Appendix B Initializing the system 29  
Appendix B  
Initializing the system  
After you start the BCM system, you are ready to set the initial configuration parameters.  
The initial configuration defines your BCM system to the network. It also gives the system a  
unique identity and initial parameters. From that point, you can continue with the specific  
configurations for your system, which are described in the BCM 4.0 Administration Guide and the  
other user guides for each optional application you choose to add to your system.  
Data parameter requirements  
Obtain the following parameter values from an Internet service provider (ISP) or corporate  
network administrator.  
initial IP address and netmask for each network interface  
primary (and optional secondary) DNS servers  
default next-hop router  
fractional T1 channel numbers (if you are using fractional TI)  
system name  
WAN link protocol  
frame relay DLCI/CIR (if applicable)  
V.90 or V.92 modem settings (North America only)  
Using the default BCM system IP address  
All BCM systems are shipped with this default address:  
IP address: 10.10.10.1  
Subnet: 255.255.255.0  
If you can use the default IP address, you can connect the BCM system to the LAN. This enables  
you to configure the BCM system, through Element Manager, from any PC connected to the LAN.  
You can also connect to the BCM system using an Ethernet crossover cable (see “Using the  
Warning: Before using the default address on your network, check with your system  
administrator. If this address conflicts with the LAN settings, you can cause network  
damage if you connect to the network without changing the IP address.  
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum  
 
         
30 Appendix B Initializing the system  
If you must change the IP address (due to a conflict with your network), connect to the BCM  
system using an Ethernet crossover cable (see “Using the Ethernet crossover cable” on page 30),  
through the serial port (see “Connecting through the serial port” on page 31), or change the IP  
address using Telset Administration.  
Using the Ethernet crossover cable  
You use an Ethernet crossover cable connected to a computer with a network card to connect your  
computer to the LAN card in the BCM main unit. With this connection, you can use Element  
Manager to configure the BCM system when you are unable to immediately connect your system  
to the LAN card or your system does not have a network connection.  
You use this type of connection in these situations:  
The computer you are using does not have access to the BCM system through the network.  
The BCM system is not connected to a LAN or WAN.  
You have to change the IP address and netmask for the BCM system before you connect it to  
the network.  
Setting the crossover connections  
To connect to the BCM system using an Ethernet crossover cable, you need a computer equipped  
with a 10/100 Base T network interface card and TCP/IP protocol. Figure 1 shows the connections  
required.  
Figure 1 Ethernet crossover cable  
3TD+  
6TD-  
1RD+  
2RD-  
3TD+  
6TD-  
1RD+  
2RD-  
Connecting through Ethernet crossover cable  
Use the following two procedures to connect the Ethernet crossover cable and configure your  
computer to connect to the BCM system.  
To connect the Ethernet crossover cable  
1
2
3
Shut down the computer.  
Attach one end of the Ethernet crossover cable to the LAN card on the BCM main unit.  
Connect the other end of the cable to the network interface card on your computer.  
N0060603  
 
       
Appendix B Initializing the system 31  
4
Start the computer.  
To configure your computer  
Note: The steps below may differ slightly depending on the operating system of your  
computer. The task in this section is to specify the IP address and subnet mask for the  
computer.  
1
2
3
4
5
6
From the Start menu, choose Settings then choose Control Panel.  
Double-click the Network icon.  
Select your TCP/IP adapter, and then click the Properties button.  
Click the IP Address tab.  
Click the Specify an IP address option.  
In the IP Address field, enter the IP address of the BCM system (if using the default IP  
address, enter 10.10.10.2).  
7
In the Subnet Mask field, enter the subnet mask of the BCM system (if using the default, enter  
255.255.255.0).  
8
9
Click OK.  
Click OK.  
Your computer is now configured to connect to the BCM system.  
Connecting through the serial port  
You can also connect to the BCM system through the serial port using a null modem cable. You  
can then change the IP address of the BCM system and perform other basic configuration tasks.  
You can use Element Manager to perform more detailed configuration of your system.  
You must use a null modem cable connection to the BCM main unit if the default IP address is not  
compatible with your LAN or WAN network.  
Required equipment:  
null modem cable  
VT100-compatible terminal or a computer that has a terminal program such as Hyperterminal  
Warning: Your terminal must be VT100-compatible and must support the VT100  
National Character set. If the terminal does not support the National Character set, the text  
displays incorrectly.  
You can enable or disable the serial port through Element Manager. This functionality is helpful  
for diagnostics and to make the system more secure. By default the serial port is enabled.  
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum  
 
 
32 Appendix B Initializing the system  
Null modem cable setup  
Table 3 and Figure 2 show the correct wiring for the BCM serial port of the null modem cable.  
Table 3 Serial port pinout  
Pin  
Signal  
Pin  
Signal  
1
2
3
4
5
Data Carrier Detect (DCD)  
* Serial data in (RX)  
* Serial data out (TX)  
Data Terminal Ready (DTR)  
* Ground  
6
7
8
9
Data Set Ready (DSR)  
Request to Send (RTS)  
Clear to Send (CTS)  
Ring Indicator (RI)  
* required connections  
Figure 2 Serial pinout  
1
2
3
4
5
6
7
8
9
Transmission parameters:  
9600 bits per second  
8 data bits  
no parity  
1 stop bit  
hardware flow control  
Note: For instructions about how to set the transmission parameters, refer to the terminal  
or terminal emulation program documentation. The BCM system supports carriage return.  
To display the configuration menus  
1
Attach the null modem cable to the serial port on the BCM main unit.  
Note: The location of the transmit (TX) and receive (RX) pins on your terminal can vary.  
Refer to your terminal or computer documentation to confirm pin locations.  
2
3
4
Attach the other end of the null modem cable to the serial port on the terminal or computer.  
Ensure that the BCM main unit and your terminal or computer are turned on.  
Access the BCM main unit using one of the following methods:  
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Appendix B Initializing the system 33  
a
b
If using a terminal emulation program (Hyperterminal), attach a configuration computer to  
the BCM main unit serial port (recommended method).  
If you are accessing the BCM main unit through your local area network through SSH  
(secure socket shell), use the default IP address 10.10.10.1.  
5
When prompted for a User ID, type:  
nnadmin  
6
7
When prompted for a Domain, press <ENTER>.  
When prompted for a Password, type:  
PlsChgMe!  
8
The Configuration main menu screen appears. Refer to Figure 3.  
Figure 3 Configuration main menu screen  
Note: If the Initialization Menu screen appears instead of the Main Menu shown above,  
your BCM system is not initialized correctly.  
9
Enter the number of the parameter you want to configure.  
Warning: Changing this information on an existing system completely erases the  
telephony programming and disables the telephony system. It also reboots the BCM  
system.  
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34 Appendix B Initializing the system  
Software keycode  
You require a keycode to enable software features on the BCM system. You receive only one  
keycode whether you purchase one feature or a bundle of features.  
To generate a keycode, you require an authorization code for each feature you purchase.  
For example, if you have one feature, you receive one authorization code and you will generate  
one keycode. If you purchase four features, you receive four authorization codes, however, you  
will still generate only one keycode.  
To generate a keycode through the Nortel Keycode Retrieval System (KRS), you require:  
Username and password for the KRS (http://www.nortel.com/servsup/krs)  
BCM 4.0 feature authorization code for each feature  
BCM 4.0 system ID  
You can apply a keycode file using:  
Telset Administration (see “To enter the keycodes” on page 40)  
Element Manager (see “To enter a keycode” on page 47)  
For more information on keycodes, refer to the Keycode Installation Guide.  
Regenerating a keycode after system replacement  
If you replace your media services card (MSC), you must regenerate your keycode file to reflect  
the new system identification. Apply the keycode file after you perform your system data restore.  
For more information, refer to the Keycode Installation Guide.  
Next step  
After connecting to the BCM system, proceed to “Configuring the BCM system” on page 35.  
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Appendix C Configuring the BCM system 35  
Appendix C  
Configuring the BCM system  
This section provides information on configuring the basic BCM parameters. You can configure  
more advanced parameters using Element Manager or Telset Administration after the BCM  
system is operational.  
Figure 4 shows an overview of configuring the basic BCM parameters.  
Figure 4 Overview of configuring the basic BCM parameters  
For simplicity, the task of configuring the basic BCM parameters is divided into two parts:  
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36 Appendix C Configuring the BCM system  
Initial parameters overview  
The initial parameters are the required parameters that can be configured using Telset  
Administration or Element Manager. See Table 4 for a list of the initial parameters.  
Table 4 Initial parameters  
Parameters  
Keycode  
Telset Administration  
Element Manager  
Feature 9*8 > Feature codes  
Configuration > System >  
Keycodes  
IP address:  
Feature 9*8 > IP Address  
Configuration > Resources >  
Network Interface  
Obtain dynamically  
IP address  
IP subnet mask  
Modem:  
Feature 9*8 > Modem  
Feature **PROFILE  
Feature **STARTUP  
Configuration > Resources >  
Network Interface  
Enable/disable modem  
System:  
Administration > Utilities > Reset  
> Cold Reset Telephony Services  
Region  
Telephony startup:  
Administration > Utilities > Reset  
> Cold Reset Telephony Services  
Template  
Start DN  
Voice mail:  
Feature 983  
Configuration > Applications >  
Voice Messaging/Contact Center  
Attendant DN  
UI style  
Language  
From Line  
To Line  
Number of rings  
User account:  
Feature 9*8 > User Accounts  
Configuration > Administrator  
Access > Accounts and Privileges  
> View by Accounts tab  
Telset user ID (numeric)  
Telset password (numeric)  
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Appendix C Configuring the BCM system 37  
Startup parameters overview  
The startup parameters are the remaining required parameters that cannot be configured using  
Telset Administration. These parameters must be configured using Element Manager. See Table 5  
for a list of the startup parameters.  
Table 5 Startup parameters  
Parameters  
System:  
Telset Administration  
Element Manager  
N/A  
Configuration > System >  
Identification  
System name  
(ID set automatically)  
System:  
N/A  
N/A  
Configuration > System >  
Keycodes  
System ID  
(View ID - it is set automatically  
and cannot be changed)  
Time:  
Configuration > System > Date  
and Time  
Date and Time source  
NTP server address  
Date and time  
Time zone  
DHCP server:  
N/A  
N/A  
Configuration > Data Services >  
DHCP Server > Subnets tab  
Enable/disable server  
IP domain name  
Primary DNS  
Secondary DNS  
Default gateway  
IP Phones:  
Configuration > Resources >  
Telephony Resources  
Enable registration  
Enable global pwd  
Global pwd  
Auto-assign DNs  
Advertisement logo  
SNMP Agent:  
N/A  
N/A  
Configuration > Administrator  
Access > SNMP > General tab  
Enable/disable SNMP agent  
Minimum security  
SNMP version support  
SNMP community:  
Configuration > Administrator  
Access > SNMP > Community  
strings tab  
Community string  
Type of access  
SNMP manager:  
Manager IP address  
User account:  
N/A  
N/A  
Configuration > Administrator  
Access > SNMP > General tab  
Configuration > Administrator  
Access > View by Accounts tab  
User ID  
Group  
Description  
Callback number  
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Appendix D Using Telset Administration to set the basic parameters 39  
Appendix D  
Using Telset Administration to set the basic  
parameters  
Telset Administration allows you to use a digital telephone with a two-line display to set the BCM  
configuration parameters. You cannot set all the basic parameters using Telset Administration.  
Therefore, after configuring the initial parameters, you must use Element Manager to set the  
Refer to the BCM 4.0 Telset Administration Guide for more information on Telset Administration.  
Figure 5 shows an overview of using Telset Administration to set the basic parameters.  
Figure 5 Overview of using Telset Administration  
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40 Appendix D Using Telset Administration to set the basic parameters  
Configuring the initial parameters  
Use the following procedures to configure the initial parameters for the BCM using Telset  
Administration:  
To enter the keycodes  
1
2
Select Feature 9*8 from a two-line display telephone.  
Enter the following user ID and password:  
User ID: SETNNA  
Password: CONFIG  
The numerical values of the user ID and password are 738662 and 266344, respectively.  
Press NEXT to scroll through the menu and select Feature Codes.  
Press OK.  
3
4
5
Press NEXT to scroll through the list and do one of the following:  
a
If you want to enter keycodes to activate features, select Feature List.  
Press SHOW to view the available features.  
Use the soft keys to activate features for your system.  
b
If you want to modify existing keycodes, select Keycode.  
Press SHOW to view the keycodes.  
Use the soft keys to modify existing keycodes for your system.  
Refer to the Keycode Installation Guide for details on how to retrieve and enter the keycodes  
for your system.  
To configure the IP address  
1
2
Select Feature 9*8 from a two-line display telephone.  
Enter the following user ID and password:  
User ID: SETNNA  
Password: CONFIG  
The numerical values of the user ID and password are 738662 and 266344, respectively.  
3
Press NEXT to scroll through the menu and select IP Address.  
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Appendix D Using Telset Administration to set the basic parameters 41  
4
5
Press OK.  
Press CHNGE to modify the IP settings. The display screen shows if DHCP is enabled or  
disabled.  
6
Do one of the following:  
a
If DHCP is currently enabled:  
Press DIS to disable DHCP. You have the option to modify the IP Address, Subnet Mask,  
and Default Gateway. However, these settings have no effect as long as the system is  
disabled.  
Press IP to modify the following IP settings:  
— IP Address  
— Subnet Mask  
— Default Gateway  
b
If DHCP is currently disabled:  
Press ENL to enable DHCP. The system must reboot to enable DHCP.  
Press IP to modify the IP settings. You have the option to modify the IP Address, Subnet  
Mask, and Default Gateway. However, these settings have no effect as long as the system  
is disabled.  
7
Press Back to reboot the system.  
To configure the modem  
1
2
Select Feature 9*8 from a two-line display telephone.  
Enter the following user ID and password:  
User ID: SETNNA  
Password: CONFIG  
The numerical values of the user ID and password are 738662 and 266344, respectively.  
Press NEXT to scroll through the menu and select Modem.  
Press OK. The display screen shows if the modem is enabled or disabled.  
Do one of the following:  
3
4
5
a
b
If the modem is disabled, press ENL to enable the modem.  
If the modem is enabled, press DIS to disable the modem.  
For more information on modem configuration refer to the BCM 4.0 Networking Configuration  
Guide.  
To select the region  
You set the region using Feature **PROFILE from a two-line display telephone.  
Refer to the BCM 4.0 Telset Administration Guide for information on using Telset Administration  
to set this parameter.  
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To select the telephony startup template and start DN  
You set the template and start DN using Feature **STARTUP from a two-line display telephone.  
Note: You can only set these parameters for only 15 minutes after system bootup.  
Refer to the BCM 4.0 Telset Administration Guide for information on using Telset Administration  
to set this parameter.  
Other telephony startup parameters are configured using Feature **CONFIG. Refer to the BCM  
4.0 Telset Administration Guide for more information.  
To initialize voice mail  
You initialize your voice mail system using Feature 983 from a two-line display telephone.  
Refer to the CallPilot Telephone Administation Guide for information on using Telset  
Administration to initialize your voice mail system.  
To create Telset user accounts  
Note: You can only create Telset accounts using Telset Administration. To  
create Element Manager accounts, you must use Element Manager.  
1
2
Select Feature 9*8 from a two-line display telephone.  
Enter the following user ID and password:  
User ID: SETNNA  
Password: CONFIG  
The numerical values of the user ID and password are 738662 and 266344, respectively.  
Press NEXT to scroll through the menu and select User Accounts.  
Press OK. The Accounts screen appears.  
3
4
5
6
7
Press NEXT to scroll through the list of available accounts to create.  
Press CHNGE to change the status of the current account.  
Press CRT to create the account.  
If you see the DEL command instead of the CRT command, then the account is already  
created.  
8
9
Press BACK. The Accounts screen appears.  
Press NEXT. The password screen appears.  
10 Press CHNGE to change the password.  
11 Press NEXT to scroll through the list of available accounts.  
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Appendix D Using Telset Administration to set the basic parameters 43  
12 Press CHNGE to change the password for the selected account.  
13 Enter the new password for the account.  
14 Enter the new password again to confirm it.  
Refer to “To create user accounts” on page 55 for more information on creating user accounts  
using Element Manager.  
Next step  
After you configure the initial parameters using Telset Administration, you must configure the  
startup parameters using Element Manager. Refer to “Configuring the startup parameters” on page  
50 for more information.  
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Appendix E Using Element Manager to set the basic parameters 45  
Appendix E  
Using Element Manager to set the basic parameters  
The Element Manager application provides a computer-based client interface that can connect to  
devices over an IP network and display the programming interface for that device.  
Through Element Manager, you can configure all of the basic parameters, which include:  
Refer to the BCM 4.0 Administration Guide for more information on how to use Element Manager.  
Figure 6 shows an overview of using Element Manager to set the basic parameters.  
Figure 6 Overview of using Element Manager  
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46 Appendix E Using Element Manager to set the basic parameters  
Prerequisites  
Element Manager has the following system requirements:  
Windows: Windows 98 SE, Windows 2000, Windows XP  
RAM: minimum 256 MB, recommended 512 MB  
free space: 150 MB  
BCM Element Manager access is also supported through a Citrix server  
Accessing the BCM system  
After your computer is connected to the BCM system, either through an Ethernet crossover cable  
or through a LAN connection, you can download BCM Element Manager from the Administrator  
Applications area of the BCM web page.  
To access the BCM web page  
1
Open a web browser and enter the BCM system IP address.  
The Enter Network Password dialog box opens.  
Enter the username and password (defaults are shown below):  
Username: nnadmin  
2
Password: PlsChgMe!  
3
Click OK.  
The Welcome to BCM web page opens.  
To download and install Element Manager  
1
On the Welcome to BCM web page, click Administrator Applications.  
The Administrator Applications page opens.  
2
On the Administrator Applications page, click BCM Element Manager.  
The BCM Element Manager panel opens.  
3
4
5
Read the information on this panel.  
Click Download Element Manager on the right side of the screen.  
After BCM Element Manager has finished downloading, double-click the application and  
follow the instructions to install.  
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Appendix E Using Element Manager to set the basic parameters 47  
To connect to the BCM system  
1
2
Open BCM Element Manager.  
From the Network menu, select New Network Element, and then select Business  
Communications Manager.  
3
Enter the BCM system IP address, the username, and password (the default is are shown  
below):  
IP address: 10.10.10.1  
Username: nnadmin  
Password: PlsChgMe!  
4
5
6
7
Click OK.  
From the Network Elements folder, select the BCM system IP address.  
Make sure that the correct username and password are entered.  
Click Connect.  
You are now connected to the BCM system.  
For more information on using BCM Element Manager, refer to the online Help within BCM  
Element Manager.  
Configuring the initial parameters  
Use the following procedures to configure the initial parameters for the BCM using Element  
Manager:  
To enter a keycode  
1
2
3
4
From the Configuration tab, click the System folder to expand it.  
Select Keycodes. The Keycodes panel opens.  
Click Connect to Nortel Keycode Retrieval System. The Open dialog box opens.  
Select the keycode file for your system and click Open.  
Refer to the Keycode Installation Guide for details on how to retrieve and enter the keycodes for  
your system.  
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To configure the LAN IP address  
1
2
3
4
5
6
From the Configuration tab, click the Resources folder to expand it.  
Select Network Interfaces.  
Select the Interfaces tab. It is normally selected by default.  
Select the LAN interface to configure.  
From the Details panel, select the IP Settings tab.  
From the IP Address Specification area, click Modify. The Modify IP Settings dialog box  
opens.  
7
Configure the IP Settings attributes (see Table 6).  
Table 6 Modify IP Settings attributes  
Attribute  
Description  
Obtain IP address dynamically  
If this is selected, the BCM system attempts to take IP address  
information from a DHCP server.  
If this is not selected, you must enter values for static IP address, IP  
subnet mask, and Default gateway.  
IP address  
The IP address of the BCM system.  
IP subnet mask  
The subnet mask used by the BCM system.  
Note: If any of the attributes are modified, then the Element Manager session is disconnected.  
8
Click Ok.  
To configure the modem  
1
2
3
4
5
From the Configuration tab, click the Resources folder to expand it.  
Select Network Interfaces.  
Select the Global Settings tab.  
Select the regional profile from the Modem Region dropdown list for your region.  
Select the Enable modem checkbox to enable the modem.  
For more information on modem configuration, refer to the BCM 4.0 Networking  
Configuration Guide.  
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Appendix E Using Element Manager to set the basic parameters 49  
To configure the startup template for telephony services  
Note: This procedure erases all the telephony programming that is currently on  
the BCM system.  
1
2
3
4
From the Administration tab, click the Utilities folder to expand it.  
Select Reset.  
Click Cold Reset Telephony Services. The Cold Reset Telephony dialog box opens.  
Configure the Cold Reset Telephony attributes (see Table 7).  
Table 7 Cold Reset Telephony attributes  
Attribute  
Description  
Region  
Specify the startup region.  
Template  
Specify the startup template.  
Start DN  
Specify the startup DN. The default is 221.  
Force MSC Download  
Select the checkbox to enable a forced download of  
the modified information.  
5
Click Ok.  
To initialize voice mail  
1
2
3
From the Configuration tab, click Applications folder to expand it.  
Select Voice Messaging/Contact Center.  
Click Launch CallPilot Manager. The Quick Install Wizard form opens.  
If your voice mail system is already initialized, you will not see the Quick Install Wizard.  
Instead you will see the CallPilot Manager: Main Menu web page.  
4
Configure the attributes on the Quick Install Wizard form (see Table 8).  
Table 8 Quick Install Wizard attributes  
Attribute  
Description  
Attendant DN  
Enter the extension number of the attendant or operator assigned to CallPilot.  
Select the mailbox user interface used as a default for the mailboxes.  
Primary UI Style  
If you select NVM, the mailbox user interface uses Norstar voice mail voice and text  
prompts.  
If you select CallPilot, the mailbox user interface uses CallPilot voice and text  
prompts.  
Primary Language  
From Line  
Select the language used as the primary language for the mailboxes.  
Enter the line number of the first line in the range of lines you want CallPilot to  
answer. CallPilot answers the range of lines between this line and the line you  
enter in the To Line box.  
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Table 8 Quick Install Wizard attributes  
Attribute  
Description  
To Line  
Enter the line number of the last line in the range of lines you want CallPilot to  
answer.  
Number of rings  
Enter the number of rings you want CallPilot to wait before answering lines.  
5
Click Install.  
Configuring the startup parameters  
Use the following procedures to configure the startup parameters for the BCM system using  
Element Manager:  
To enter a name for your system  
1
2
3
From the Configuration tab, click the System folder to expand it.  
Select Identification from the System folder.  
Enter a name for your system in the System name field.  
To configure the date and time settings  
1
2
From the Configuration tab, click the System folder to expand it.  
Select Date and Time. The Date and Time panel opens.  
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Appendix E Using Element Manager to set the basic parameters 51  
3
Configure the Date and Time attributes (see Table 9).  
Table 9 Date and Time attributes  
Attribute  
Description  
Date and Time source  
Set to NTP if the system uses a network server to determine the correct  
time and date.  
Set to Trunk if you want to receive time and date settings from PSTN (if  
available).  
Set to Manual if you want to be able to manually configure the time and  
date for your system.  
NTP server  
If Date and Time source is set to NTP, then enter an address for the  
server.  
Date and time  
Time zone  
Use the drop-down calendar to select the correct date and time.  
Select the time zone for this system.  
To configure DHCP server settings  
1
2
3
4
From the Configuration tab, click the Data Services folder to expand it.  
Select DHCP Server.  
Select the DHCP Settings tab.  
Configure the DHCP mode attribute. Select either DHCP Server or DHCP Relay Agent from  
the dropdown list.  
5
Click the Subnets tab and select the LAN1 heading.  
The details panel for LAN1 appears.  
6
7
Select the General Settings tab.  
Configure the attributes according to the following table.  
Table 10 Subnets: General Settings attributes (Sheet 1 of 2)  
Attribute  
Description  
IP domain name  
The domain name of the network.  
Primary DNS IP address  
Allows you to specify the IP addresses of the primary DNS server in a valid dot  
format.  
BCM automatically assigns the value for this parameter. If the IP address or  
subnet mask for the corresponding LAN interface changes, this value is  
overwritten. Use caution when changing this value.  
Secondary DNS IP address Allows you to specify the IP addresses of the secondary DNS server in a valid  
dot format.  
BCM automatically assigns the value for this parameter. If the IP address or  
subnet mask for the corresponding LAN interface changes, this value is  
overwritten. Use caution when changing this value.  
WINS server address  
Allows you to specify the IP address of the WINS server.  
BCM automatically assigns the value for this parameter. If the IP address or  
subnet mask for the corresponding LAN interface changes, this value is  
overwritten. Use caution when changing this value.  
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Table 10 Subnets: General Settings attributes (Sheet 2 of 2)  
Attribute  
Description  
WINS node type  
Allows you to specify a client’s WINS node type.  
The BCM system automatically sets this value to H-node on all DHCP clients.  
This setting configures the DHCP client PCs to use P-node name resolution  
before resorting to B-node name resolution. This is efficient when a WINS  
server is configured for the network. The BCM system also includes a WINS  
server.  
Note: Use caution if you change this attribute.  
Default gateway  
Lease time  
Allows you to specify the IP address of the default next-hop router.  
BCM automatically assigns the value for this parameter. If the IP address or  
subnet mask for the corresponding LAN interface changes, this value is  
overwritten. Use caution when changing this value.  
Allows you to specify the time, in seconds, for an address assignment until the  
client’s lease expires.  
The default is 259200 seconds (72 hours).  
8
9
Click the IP Terminal DHCP Options tab.  
Configure the DHCP server attributes (see Table 11).  
Table 11 DHCP server: IP Terminal DHCP Options attributes  
Attribute  
Description  
VLAN identifiers  
(comma-delimited)  
Allows you to specify the Virtual LAN (VLAN) ID numbers that are given to the  
IP telephones.  
TFTP Server  
Allows you to specify the IP address of the TFTP server that is used by WLAN  
IP telephones. If your system does not have WLAN IP telephones, leave this  
box empty.  
Enter the IP address in a valid dot format.  
WLAN IP Telephony  
Manager 2245  
Allows you to specify the IP address of the SVP server that is used by WLAN  
IP telephones. If your system does not have WLAN IP telephones, leave this  
box empty.  
Enter the IP address in a valid dot format.  
To configure IP Phones  
1
2
3
From the Configuration tab, click the Resources folder to expand it.  
Select Telephony Resources.  
From the Actual type column, select IP & App Sets.  
The Details for Module area displays in the lower pane with the IP Terminal Global Settings  
tab as the default.  
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Appendix E Using Element Manager to set the basic parameters 53  
4
Configure the IP Terminal Global Settings attributes (see Table 12).  
Table 12 IP Terminal Global Settings attributes  
Attribute  
Description  
Enable registration  
Select this check box to allow new IP clients to register with the system.  
WARNING: Remember to clear this check box when you have finished  
registering the new telephones.  
Enable global registration  
password  
If you want to require the installer to enter a password when IP telephones are  
configured and registered to the system, select this box.  
If this box is not selected (disabled), a valid Telset user ID and password is  
required to register IP phones.  
Global password  
Auto-assign DNs  
If the Enable Global Registration Password check box is selected, enter the  
password the installer enters on the IP telephone to connect to the system.  
If this check box is left clear, no password prompt occurs during registration.  
If this check box is selected, the system assigns an available DN as an IP  
terminal requests registration. It does not prompt the installer to enter a set  
DN.  
If this check box is clear, the installer receives a prompt to enter the assigned  
DN during the programming session.  
Advertisement/Logo  
Any information in this field appears on the display of all IP telephones. For  
example, your company name or slogan (24 characters in length).  
Tip: To automatically configure IP Phones with DNs assigned:  
1) Select the Enable registration check box.  
2) Select the Enable global registration password check box.  
3) Leave the Global password field blank.  
4) Select the Auto-assign DNs check box.  
After the IP Phones are operational, clear the Enable registration check  
box.  
You can configure other attributes on the IP Terminal Global Settings tab depending on the  
requirements for your system.  
To configure SNMP settings  
1
2
3
4
From the Configuration tab, click the Administrator Access folder to expand it.  
Select SNMP from the Administrator Access folder.  
Select the General tab. It is normally selected by default.  
Click Modify in the SNMP Settings area. The Modify SNMP Settings dialog box opens.  
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5
Configure the attributes for Modify SNMP Settings (see Table 13).  
Table 13 Modify SNMP Settings attributes  
Attribute  
Description  
Enable SNMP Agent  
Select whether to enable or disable the SNMP agent by selecting (or not  
selecting) the check box.  
Minimum required security Select the minimum required security for SNMP from the drop-down list.  
SNMP Version Support Select the SMNP version support from the drop-down list.  
6
Click Ok.  
To configure SNMP community strings  
1
2
3
4
5
From the Configuration tab, click the Administrator Access folder to expand it.  
Select SNMP from the Administrator Access folder.  
Select the Community Strings tab.  
Click Add.... The Add Community String dialog box opens.  
Configure the Add Community String attributes (see Table 14).  
Table 14 Add Community String attributes  
Attribute  
Description  
Community string  
Enter the entry name used as a key to uniquely identify an individual  
community entry on the SNMP agent.  
Type of access  
Specify the read and write access for this community. Available options are  
Read Only and Read/Write.  
6
Click Ok.  
Repeat steps 4 to 6 to add more community strings.  
7
To configure the SNMP manager list  
Use the SNMP manager list to specify IP addresses that are allowed to connect to the SNMP agent.  
1
2
3
4
5
6
7
From the Configuration tab, click the Administrator Access folder to expand it.  
Select SNMP from the Administrator Access folder.  
Select the General tab. It is normally selected by default.  
Click Add... in the SNMP Manager List area. The Add Manager dialog box opens.  
Enter the IP address in the Manager IP Address field.  
Click Ok.  
Repeat steps 4 to 6 to add another manager IP address.  
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Appendix E Using Element Manager to set the basic parameters 55  
To create user accounts  
1
2
3
4
5
From the Configuration tab, click the Administrator Access folder to expand it.  
Select Accounts and Privileges from the Administrator Access folder.  
Select the View by Accounts tab.  
Click Add... to add a user account. The Add Account dialog box opens.  
Configure the Add Account attributes (see Table 15).  
Table 15 Add Account attributes  
Attribute  
Description  
Description  
Enter a description for this account.  
User ID  
Enter a descriptive name for the user or the user function.  
Enter a password for this account.  
Password  
Telset user ID (numeric)  
If the user performs administration through the Telset interface, enter a  
number for the user ID.  
Telset password (numeric) Enter a password for the Telset User ID.  
Modem Callback Number If Callback is required, enter the number to which the system calls back in  
order to verify the dial-up user access.  
Modem Callback Passcode This is the code the system uses to confirm the callback is legitimate.  
ISDN Callback Number  
If ISDN Callback is required, enter the number to which the system calls back  
in order to verify the dial-up user access.  
ISDN Callback Passcode  
This is the code the system uses to confirm that the ISDN callback is  
legitimate.  
Change Password On  
Login  
Select this checkbox to force the user to change the password upon first login.  
Change Password On  
Login Telset  
Select this checkbox to force the user to change the Telset password upon  
first login.  
6
Click Ok.  
Repeat steps 4 to 6 to create more user accounts.  
7
Next step  
After you set the basic parameters, proceed to “Completing the initial installation (optional)” on  
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Appendix F Completing the initial installation (optional) 57  
Appendix F  
Completing the initial installation (optional)  
This section provides information on completing the initial installation of your BCM system.  
These options are described for informative purposes and do not have to be completed.  
Figure 7 shows an overview of completing the initial installation.  
Figure 7 Overview of completing the initial installation  
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58 Appendix F Completing the initial installation (optional)  
After the basic configuration is completed, you can further customize your system by using the  
following configuration options:  
Configuring the media bay module  
For information on installing a media bay module (MBM) and setting the dip switches, refer to  
BCM 3.7 for BCM1000 Installation and Maintenance Guide.  
To configure the MBM  
1
2
3
Open BCM Element Manager and connect to your BCM system.  
From the Configuration tab, click the Resources folder to expand it.  
From the Resources folder, select Telephony Resources (see Figure 8).  
Figure 8 Telephony Resources page  
4
5
6
7
8
In the Modules section, select the row of the MBM that you want to configure.  
Double-click the Prog Type field to display the drop-down list.  
Select the type of MBM that you installed in that location.  
Click Enable.  
Repeat steps 4 to 7 to enable each MBM in your system.  
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Appendix F Completing the initial installation (optional) 59  
You can set other parameters for the MBMs depending on the type of MBM you installed.  
Configuring modem settings  
Your system modem is either enabled or disabled, depending on the configuration you chose  
during your basic configuration. If you plan on using the modem for management tasks, you can  
customize its settings, including dial-in and dial-out settings, depending on your specific needs.  
Refer to the BCM 4.0 Networking Configuration Guide for information on configuring the modem.  
Checking for software updates  
Nortel frequently updates the BCM software. Therefore, a standard part of any installation is to  
ensure your system has the latest version of the software.  
Refer to the BCM 4.0 Administration Guide for information on checking for and installing  
software updates.  
Configuring voice mail  
Your voice mail system was initialized during the basic configuration of your BCM system. You  
must still configure your voice mail to take advantage of the many feature available.  
If you need to perform further configuration tasks, refer to the documentation for your voice mail  
system.  
Refer to the CallPilot Manager Set Up and Operation Guide for information on using the  
web-based interface to configure your voice mail system, or refer to the CallPilot Telephone  
Administation Guide for information on using Telset Administration to configure your voice mail  
system.  
Customizing security policies  
You configured a system password and security settings during the basic configuration of your  
BCM system. Depending on your needs, you can choose to perform further configuration of the  
security policies.  
Refer to the BCM 4.0 Administration Guide for information on customizing the security policies.  
Performing a backup  
You can perform a backup of your BCM system at regular intervals, including after initial  
installation. This ensures that you have a copy of your system data available to restore the system,  
if needed.  
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Refer to the BCM 4.0 Administration Guide for information on performing a backup and restore of  
your system.  
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61  
Appendix G  
Market profile attributes  
This section describes some of the differences in the market profile attributes. These attributes are  
based on the market profile that you select when you configure the system. Each market profile is  
designed using a set of system attributes that provide specific functionality for the geographical  
area in which the system is deployed.  
This section covers the following main topics:  
Media bay module availability  
Some of the media bay modules (MBM) are customized for a specific region and are not available  
to all market profiles. Table 16 provides a list of market profiles and MBMs available within each  
market profile.  
The symbols in the chart are defined as follows:  
indicates full support. The MBM is available and is localized in the market profile.  
indicates that functionality and support is limited. The MBM is available in the market  
profile, but is not localized.  
Table 16 Media bay module availability by market profile (Sheet 1 of 2)  
DSM16(+)/  
DSM32 (+) ASM8 ASM8+ GASM8  
ASM/  
CTM4/  
CTM8  
GATM4/  
GATM8  
Market profile  
Australia  
Brazil  
4x16  
BRI  
DTM  
ꢀ  
ꢀ ꢀ  
ꢀ ꢀ  
CALA  
ꢁ ꢁ ꢁ ꢀ ꢀ  
Canada  
ꢀ ꢀ ꢀ ꢀ ꢀ ꢀ ꢀ ꢀ ꢀ  
Caribbean  
Denmark  
France  
ꢀ ꢀ ꢀ ꢀ ꢀ ꢀ  
ꢀ ꢀ  
ꢀ ꢀ  
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum  
 
         
62 Appendix G Market profile attributes  
Table 16 Media bay module availability by market profile (Sheet 2 of 2)  
DSM16(+)/  
DSM32 (+) ASM8 ASM8+ GASM8  
ASM/  
CTM4/  
CTM8  
GATM4/  
GATM8  
Market profile  
Germany  
Global  
4x16  
BRI  
DTM  
ꢀ ꢀ  
ꢁ ꢁ ꢁ ꢁ ꢁ ꢁ ꢀ ꢀ  
Holland  
ꢀ ꢀ  
ꢀ ꢀ  
ꢀ ꢀ  
ꢀ ꢀ  
ꢀ ꢀ  
Hong Kong  
Italy  
ꢁ ꢁ ꢁ ꢁ ꢁ  
Mexico  
New Zealand  
North America  
Norway  
ꢁ ꢁ  
ꢀ ꢀ ꢀ ꢀ ꢀ ꢀ ꢀ ꢀ ꢀ  
ꢀ ꢀ  
ꢀ ꢀ  
ꢀ ꢀ  
ꢀ ꢀ  
ꢀ ꢀ  
ꢀ ꢀ  
ꢀ ꢀ  
ꢀ ꢀ  
Poland  
ꢁ ꢁ ꢀ  
PRC  
ꢁ ꢁ  
Spain  
Sweden  
Switzerland  
Taiwan  
ꢀ  
United Kingdom  
ꢁ ꢁ ꢀ  
FEM MBM–Norstar trunk cartridge combinations  
Norstar trunk cartridges can be connected to the BCM system using the fiber expansion module  
(FEM). The following table provides a cross-reference between market profiles and the Norstar  
trunk cartridges you can connect to the FEM.  
Table 17 Norstar trunk cartridge availability, by market profile (Sheet 1 of 2)  
Analog Country-specific  
Market profile  
Australia  
Brazil  
BRI S/T 2/4  
BRI U2/4  
Analog DID  
Analog E&M  
CLID  
analog trunk card  
CALA  
ꢀ ꢀ  
ꢀ ꢀ  
Canada  
ꢀ ꢀ  
ꢀ ꢀ  
ꢀ ꢀ  
ꢀ ꢀ  
Caribbean  
Denmark  
N0060603  
 
 
Appendix G Market profile attributes 63  
Table 17 Norstar trunk cartridge availability, by market profile (Sheet 2 of 2)  
Analog Country-specific  
Market profile  
France  
BRI S/T 2/4  
BRI U2/4  
Analog DID  
Analog E&M  
CLID  
analog trunk card  
Germany  
Global  
ꢀ ꢀ  
Holland  
Hong Kong  
Italy  
ꢀ ꢀ  
ꢀ ꢀ  
ꢀ ꢀ  
Mexico  
ꢀ ꢀ  
New Zealand  
North America  
Norway  
ꢀ ꢀ  
Poland  
PRC  
ꢀ ꢀ  
Spain  
Sweden  
Switzerland  
Taiwan  
ꢀ ꢀ  
United Kingdom  
Time zones and language information  
This section provides information about time and date format and language support for Central  
America and South America.  
Time and date format based on language  
Time zones are based on the actual time zone where the BCM system is located. You can choose a  
compatible time zone from the Time Zone list in Element Manager. If your exact location is not on  
the list, choose the location with the time zone closest to you. Note that some time zones are  
individualized because they do not switch from Standard Time to Daylight Saving Time (for  
example, Saskatchewan).  
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum  
 
   
64 Appendix G Market profile attributes  
The format of the time and date changes are based on the prime language of the market profile.  
Table 18 provides a list of formats based on language or country.  
Table 18 Time/date formats based on language  
Language/country  
Time/date format  
Danish  
2001-01-01 13:57  
1 Jan 01 13:57  
1 jan 13:57  
Dutch  
EuroFrench  
EuroSpanish  
Brazil  
1 Ene 13:57  
German  
1 Jan 13:57  
Italian  
1 Gen 13:57  
NA English  
NA French  
NA Spanish  
Norwegian  
Swedish  
Jan 1 1:57 pm  
2001-01-01 13:57  
Ene 1 1:57 pm  
1 Jan 13:57  
2001-01-01 13:57  
1 Ock 13:57  
Turkish  
UK English  
1 Jan 1:57 pm  
Language support for South America and Central America  
Table 19 shows the language support for South American and Central American countries.  
Table 19 South/Central America language support  
Language  
English  
Country  
Anguilla  
Antigua  
Aruba  
Bermuda  
Montserrat  
St. Kitts  
Suriname  
Cayman Islands  
Curacao  
Turks and  
Caicos  
St. Lucia  
Trinidad  
USVI  
Bahamas  
Barbados  
Belize  
Dominica  
Grenada  
St. Maarten  
St. Thomas  
St. Vincent  
Guyana  
French  
Haiti  
Argentina  
Bolivia  
Dominican Republic  
El Salvador  
Ecuador  
Jamaica  
Mexico  
Puerto Rico  
Peru  
Spanish  
Chile  
Nicaragua  
Panama  
Paraguay  
Uruguay  
Venezuela  
Columbia  
Costa Rica  
Guatemala  
Honduras  
Portuguese • Brazil  
N0060603  
 
     
Appendix G Market profile attributes 65  
Caller ID display formats  
The Caller ID function is supported on telephones that provide a display window. Caller ID  
formats consist of the name and number of the calling party.  
The North America market profile supports the following format: 5554775 (613).  
All other market profiles display the numbers in a continuous string of a maximum of 14  
characters: 6135554775.  
Core parameters for market profiles  
The core parameters for the available market profiles are provided in the following tables (market  
profiles are listed in alphabetical order):  
Australia, Brazil, CALA, Canada, Caribbean, and Denmark (see Table 20)  
France, Germany, Global, Holland, Hong Kong, and Italy (see Table 21 on page 68)  
Mexico, New Zealand, North America, Norway, Poland, and PRC (see Table 22 on page 71)  
Spain, Sweden, Switzerland, Taiwan, and United Kingdom (see Table 23 on page 74)  
Table 20 Australia, Brazil, CALA, Canada, Caribbean, and Denmark parameters (Sheet 1 of 4)  
Market profile  
Functionality  
Attribute  
Australia  
Brazil  
CALA  
Canada  
Caribbean Denmark  
Access codes  
Direct dial digit  
9
0
9
0
0
9
0
9
0
9
0
9
Dest code for  
default route  
Digital trunking ISDN  
ISDN  
DASS2  
DPNSS  
ISDN  
DASS2  
DPNSS  
ISDN  
NI-2  
ISDN  
NI-2  
NI-2  
ISDN  
DASS2  
DPNSS  
protocols  
DASS2  
DPNSS  
BRI trunk  
protocol  
variants  
ETSI-403  
ETSI-403  
ETSI-403  
ETSI-403  
ETSI-QSIG  
ETSI-QSIG ETSI-QSIG ETSI-QSIG  
Protocols  
BRI S-loop  
protocol variant  
ETSI-102  
ETSI-403  
ETSI-102  
ETSI-403  
ETSI-102  
ETSI-403  
NI-2  
NI-2  
ETSI-102  
PRI trunk  
protocol  
variants  
NI-2  
ETSI-403  
ETSI-QSIG  
MCDN  
ETSI-QSIG ETSI-QSIG ETSI-QSIG DMS100  
MCDN  
DMS100  
DMS250  
4ESS  
MCDN  
MCDN  
DMS250  
4ESS  
MCDN  
MCDN  
Global analog  
trunk versions  
GATM  
GATM  
GATM  
GATM  
GATM  
N/A  
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum  
 
     
66 Appendix G Market profile attributes  
Table 20 Australia, Brazil, CALA, Canada, Caribbean, and Denmark parameters (Sheet 2 of 4)  
Market profile  
Functionality  
Attribute  
Australia  
Brazil  
CALA  
Canada  
Caribbean Denmark  
Conference  
Yes  
Yes  
Yes  
No  
Yes  
No  
tone supported  
Held line  
reminder  
After 30  
seconds  
Off  
Off  
Off  
Off  
Off  
Delay ring  
transfer  
After 15  
rings  
After 4  
rings  
After 4  
rings  
After 4  
rings  
After 4  
rings  
After 4  
rings  
Telephony  
feature settings  
Transfer  
callback timeout rings  
After 15  
After 4  
rings  
After 4  
rings  
After 4  
rings  
After 4  
rings  
After 4  
rings  
Network  
callback  
30  
30  
30  
N/A  
30  
30  
Host delay (ms) 1000  
Link time (ms)  
1000  
300  
1000  
600  
1000  
600  
1000  
600  
1000  
600  
Target line if  
busy setting  
Busy  
Prime  
Prime  
Prime  
Prime  
Prime  
Companding  
law  
A-law  
A-law  
A-law  
mu-law  
mu-law  
A-law  
DTI carrier type E1  
E1  
1
E1  
1
T1  
1
T1  
1
E1  
1
System settings  
Hunt groups  
Number of rings  
in a cycle  
2
M7000 set  
supported  
Yes  
Yes  
Yes  
No  
Yes  
Yes  
Default delay  
4 ring  
cycles  
4 ring  
cycles  
4 ring  
cycles  
4 ring  
cycles  
4 ring  
cycles  
4 ring  
cycles  
Queue timeout 60 sec  
60 sec  
60 sec  
60 sec  
60 sec  
60 sec  
If busy  
Mode  
Night  
Busy tone  
Busy tone  
Busy tone  
Busy tone  
Busy tone  
Busy tone  
Sequential Broadcast Broadcast Broadcast Broadcast Broadcast  
Start 17:00 Start 23:00 Start 23:00 Start 23:00 Start 23:00 Start 23:00  
End 08:00 End 07:00 End 07:00 End 07:00 End 07:00 End 07:00  
Service times  
Evening  
Lunch  
Start 00:00 Start 17:00 Start 17:00 Start 17:00 Start 17:00 Start 17:00  
End 00:00 End 23:00 End 23:00 End 23:00 End 23:00 End 23:00  
Start 00:00 Start 12:00 Start 12:00 Start 12:00 Start 12:00 Start 12:00  
End 00:00 End 13:00 End 13:00 End 13:00 End 13:00 End 13:00  
N0060603  
 
Appendix G Market profile attributes 67  
Table 20 Australia, Brazil, CALA, Canada, Caribbean, and Denmark parameters (Sheet 3 of 4)  
Market profile  
Functionality  
Attribute  
Australia  
Brazil  
CALA  
Canada  
Caribbean Denmark  
Ringing service Off  
mode  
Off  
Off  
Off  
Off  
Off  
Ringing service Yes  
trunk ans  
Yes  
Off  
Yes  
Off  
Yes  
Off  
Yes  
Off  
Yes  
Off  
Restriction  
Off  
service mode  
Restriction  
000  
190  
N/A  
N/A  
N/A  
N/A  
global overrides  
131440  
Restriction filter 0(013),  
0,  
0,  
0,  
0,  
N/A  
01  
1(13, 1800) 1(1800,  
1877,  
1(1800,  
1877,  
1(1800,  
1877,  
1(1800,  
1877,  
Service modes  
1888),  
911(911),  
1888),  
911(911),  
1888),  
911(911),  
1888),  
911(911),  
9411, 976, 9411, 976, 9411, 976, 9411, 976,  
1976,  
1***976,  
1900,  
1976,  
1***976,  
1900,  
1976,  
1***976,  
1900,  
1976,  
1***976,  
1900,  
1***900,  
5551212  
1***900,  
5551212  
1***900,  
5551212  
1***900,  
5551212  
Restriction filter 00, 1(13,  
N/A  
N/A  
Off  
N/A  
N/A  
Off  
N/A  
N/A  
Off  
N/A  
N/A  
Off  
N/A  
N/A  
Off  
05  
11, 1800)  
Restriction filter  
06  
*
Routing service Off  
mode  
Routing service No  
overflow  
No  
No  
No  
No  
No  
Public DN  
Public DN  
lengths  
Default(7)  
Default(7), Default(7), Default(7), Default(7), Default(8),  
0(11),  
0(11),  
0(11),  
0(11),  
00(17),  
00(12),  
01(17),  
011(18),  
1(11),  
411(3),  
911(3)  
00(12),  
01(17),  
011(18),  
1(11),  
411(3),  
911(3)  
00(12),  
01(17),  
011(18),  
1(11),  
411(3),  
911(3)  
00(12),  
01(17),  
011(18),  
1(11),  
411(3),  
911(3)  
1(3), 16(5),  
17(4), 18(4)  
Unknown  
number length  
N/A  
8
Variable  
Variable  
Variable  
Variable  
Variable  
Variable  
N/A  
N/A  
Variable  
Variable  
Variable  
Public OLI  
Local number  
length  
7
7
National  
9
10  
10  
number length  
Handsfree  
Auto  
1
Auto  
Auto  
Auto  
Auto  
Auto  
Pickup group  
Allow redirect  
None  
None  
None  
None  
None  
Set capabilities  
Enabled  
Disabled  
Disabled  
Disabled  
Disabled  
Disabled  
Call forward  
delay  
Disabled  
(4)  
Disabled  
(4)  
Disabled  
(4)  
Disabled  
(4)  
Disabled  
(4)  
Disabled  
(4)  
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum  
 
68 Appendix G Market profile attributes  
Table 20 Australia, Brazil, CALA, Canada, Caribbean, and Denmark parameters (Sheet 4 of 4)  
Market profile  
Functionality  
Attribute  
Australia  
Brazil  
CALA  
Canada  
Caribbean Denmark  
Note: The field for number of rings is hidden in default mode (disabled). When you enter a value for call forward delay,  
the field for number of rings becomes visible with the given default value.  
Dial tone  
detection  
Enabled  
Enabled  
Enabled  
Enabled  
Enabled  
Enabled  
Set preferences Language  
UK English Portuguese Spanish  
English  
French  
Spanish  
English  
French  
Spanish  
Danish  
English  
Norwegian  
Swedish  
(first is default) VICAP  
English  
English  
French  
Spanish  
Analog VSC  
(tone)  
1831  
1831  
None  
None  
None  
None  
None  
None  
None  
None  
None  
ONN blocking  
Analog VSC  
(pulse)  
None  
BRI VSC  
None  
None  
None  
None  
None  
None  
BRI per loop  
SuprsBit  
Simple  
SuprsBit  
Simple  
SuprsBit  
None  
SuprsBit  
None  
SuprsBit  
None  
SuprsBit  
Simple  
Release reason Release text  
Release code  
On  
On  
Off  
Off  
Off  
On  
Tone duration  
80 msec  
3.5 msec  
100 msec  
120 msec  
1.5 msec  
80 msec  
120 msec  
1.5 msec  
80 msec  
120 msec  
1.5 msec  
80 msec  
120 msec  
1.5 msec  
80 msec  
120 msec  
1.5 msec  
80 msec  
DTMF  
parameters  
Pause time  
Interdigit time  
Table 21 France, Germany, Global, Holland, Hong Kong, and Italy parameters (Sheet 1 of 4)  
Market profile  
Hong  
Functionality  
Attribute  
France  
Germany  
Global  
Holland  
Kong  
Italy  
Access codes  
Direct dial digit  
9
0
9
0
0
9
0
9
0
9
9
0
Dest code for  
default route  
Digital trunking ISDN  
ISDN  
DASS2  
DPNSS  
ISDN  
DASS2  
DPNSS  
ISDN  
DASS2  
DPNSS  
ISDN  
DASS2  
DPNSS  
ISDN  
DASS2  
DPNSS  
protocols  
DASS2  
DPNSS  
BRI trunk  
protocol  
variants  
ETSI-403  
ETSI-403  
ETSI-403  
ETSI-403  
HKTA2015 ETSI-102  
ETSI-QSIG  
ETSI-QSIG ETSI-QSIG ETSI-QSIG ETSI-QSIG  
Protocols  
BRI S-loop  
protocol variant  
ETSI-102  
ETSI-403  
ETSI-102  
ETSI-403  
ETSI-102  
ETSI-403  
ETSI-102  
ETSI-403  
ETSI-102  
ETSI-102  
PRI trunk  
protocol  
variants  
HkTA2015 ETSI-403  
ETSI-QSIG ETSI-QSIG ETSI-QSIG ETSI-QSIG MCDN  
MCDN  
ETSI-QSIG  
MCDN  
MCDN  
MCDN  
MCDN  
Global analog  
trunk versions  
N/A  
N/A  
GATM  
N/A  
GATM  
N/A  
N0060603  
 
 
Appendix G Market profile attributes 69  
Table 21 France, Germany, Global, Holland, Hong Kong, and Italy parameters (Sheet 2 of 4)  
Market profile  
Hong  
Kong  
Functionality  
Attribute  
France  
Germany  
Global  
Holland  
Italy  
Conference  
No  
Yes  
No  
No  
No  
Yes  
tone supported  
Held line  
reminder  
Off  
Off  
Off  
Off  
Off  
Off  
Delay ring  
transfer  
After 4  
rings  
After 4  
rings  
After 4  
rings  
After 4  
rings  
After 4  
rings  
After 4  
rings  
Telephony  
feature settings  
Transfer  
callback timeout rings  
After 4  
After 4  
rings  
After 4  
rings  
After 4  
rings  
After 4  
rings  
After 4  
rings  
Network  
callback  
30  
30  
30  
30  
N/A  
30  
Host delay (ms) 1000  
1000  
N/A  
1000  
600  
1000  
600  
1000  
600  
1000  
N/A  
Link time (ms)  
N/A  
Target line if  
busy setting  
PBX >  
Busy  
PBX > Busy Prime  
Prime  
Prime  
PBX >  
Busy  
DID >  
Prime  
DID >  
Prime  
DID >  
Prime  
Companding  
law  
A-law  
A-law  
A-law  
A-law  
mu-law  
A-law  
DTI carrier type E1  
E1  
2
E1  
1
E1  
1
T1  
1
E1  
2
System settings  
Hunt groups  
Number of rings  
in a cycle  
2
M7000 set  
supported  
Yes  
Yes  
Yes  
Yes  
No  
Yes  
Default delay  
4 ring  
cycles  
4 ring  
cycles  
4 ring  
cycles  
4 ring  
cycles  
4 ring  
cycles  
4 ring  
cycles  
Queue timeout 60 sec  
60 sec  
60 sec  
60 sec  
60 sec  
60 sec  
If busy  
Mode  
Night  
Busy tone  
Busy tone  
Busy tone  
Busy tone  
Busy tone  
Busy tone  
Sequential Sequential Broadcast Broadcast Broadcast Sequential  
Start 23:00 Start 23:00 Start 23:00 Start 23:00 Start 23:00 Start 23:00  
End 07:00 End 07:00 End 07:00 End 07:00 End 07:00 End 07:00  
Service times  
Evening  
Lunch  
Start 17:00 Start 17:00 Start 17:00 Start 17:00 Start 17:00 Start 17:00  
End 23:00 End 23:00 End 23:00 End 23:00 End 23:00 End 23:00  
Start 12:00 Start 12:00 Start 12:00 Start 12:00 Start 12:00 Start 12:00  
End 13:00 End 13:00 End 13:00 End 13:00 End 13:00 End 13:00  
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum  
 
70 Appendix G Market profile attributes  
Table 21 France, Germany, Global, Holland, Hong Kong, and Italy parameters (Sheet 3 of 4)  
Market profile  
Hong  
Functionality  
Attribute  
France  
Germany  
Global  
Holland  
Kong  
Italy  
Ringing service Manual  
mode  
Manual  
Off  
Off  
Off  
Manual  
Ringing service Yes  
trunk ans  
Yes  
Off  
Yes  
Off  
Yes  
Off  
Yes  
Off  
Yes  
Off  
Restriction  
Off  
service mode  
Restriction  
global overrides  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
Restriction filter N/A  
01  
0,  
00***, 170, N/A  
172, 173,  
1(1800,  
1877,  
1888),  
911(911),  
9411, 976,  
1976,  
1***976,  
1900,  
1747, 1760,  
1761, 1766,  
1770, 1771,  
1772, 1775,  
1778, 1783,  
1788, 900  
Service modes  
1***900,  
5551212  
Restriction filter N/A  
05  
N/A  
N/A  
Off  
N/A  
N/A  
Off  
N/A  
N/A  
Off  
N/A  
N/A  
Off  
N/A  
N/A  
Off  
Restriction filter N/A  
06  
Routing service Off  
mode  
Routing service No  
overflow  
No  
No  
No  
No  
No  
Public DN  
Public DN  
lengths  
Default(25) Default(25) Default(7), Default(7)  
Default(7), Default(25)  
0(11),  
0(11),  
00(12),  
01(17),  
011(18),  
1(11),  
411(3),  
911(3)  
00(12),  
01(17),  
011(18),  
1(11),  
411(3),  
911(3)  
Unknown  
number length  
Variable  
Variable  
Variable  
Variable  
Variable  
Variable  
Variable  
Variable  
Variable  
Variable  
Variable  
Variable  
Variable  
Variable  
Variable  
Variable  
Variable  
Variable  
Public OLI  
Local number  
length  
National  
number length  
Handsfree  
Auto  
Auto  
Auto  
Auto  
Auto  
Auto  
Pickup group  
Allow redirect  
None  
None  
None  
None  
None  
None  
Set capabilities  
N0060603  
Disabled  
Disabled  
Disabled  
Disabled  
Disabled  
Disabled  
Call forward  
delay  
Disabled  
(4)  
Disabled  
(4)  
Disabled  
(4)  
Disabled  
(4)  
Disabled  
(4)  
Disabled  
(4)  
 
Appendix G Market profile attributes 71  
Table 21 France, Germany, Global, Holland, Hong Kong, and Italy parameters (Sheet 4 of 4)  
Market profile  
Hong  
Kong  
Functionality  
Attribute  
France  
Germany  
Global  
Holland  
Italy  
Note: The field for number of rings is hidden in default mode (disabled). When you enter a value for call forward delay,  
the field for number of rings becomes visible with the given default value.  
Dial tone  
detection  
Enabled  
Enabled  
Enabled  
Enabled  
Enabled  
Enabled  
Set preferences Language  
EuroFrench German  
English  
French  
Spanish  
Turkish  
Dutch  
English  
EuroFrench Spanish  
English  
French  
Italian  
English  
(first is default) English  
English  
Analog VSC  
(tone)  
None  
None  
None  
None  
None  
None  
None  
None  
None  
None  
None  
ONN blocking  
Analog VSC  
(pulse)  
None  
BRI VSC  
None  
None  
None  
None  
None  
None  
BRI per loop  
SuprsBit  
Simple  
SuprsBit  
Detailed  
SuprsBit  
Simple  
SuprsBit  
Simple  
SuprsBit  
None  
SuprsBit  
Simple  
Release reason Release text  
Release code  
On  
Off  
On  
On  
Off  
On  
Tone duration  
120 msec  
3.5 msec  
100 msec  
120 msec  
3.5 msec  
100 msec  
120 msec  
1.5 msec  
80 msec  
120 msec  
1.5 msec  
80 msec  
120 msec  
1.5 msec  
80 msec  
120 msec  
3.5 msec  
100 msec  
DTMF  
parameters  
Pause time  
Interdigit time  
Table 22 Mexico, New Zealand, North America, Norway, Poland, and PRC parameters (Sheet 1 of 4)  
Market profile  
New  
North  
Functionality  
Attribute  
Mexico  
Zealand  
America  
Norway  
Poland  
PRC  
Access codes  
Direct dial digit  
0
9
0
9
0
9
9
0
0
9
0
9
Dest code for  
default route  
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum  
 
 
72 Appendix G Market profile attributes  
Table 22 Mexico, New Zealand, North America, Norway, Poland, and PRC parameters (Sheet 2 of 4)  
Market profile  
New  
North  
Functionality  
Attribute  
Mexico  
Zealand  
America  
Norway  
Poland  
PRC  
Digital trunking ISDN  
ISDN  
DASS2  
DPNSS  
ISDN  
NI-2  
ISDN  
DASS2  
DPNSS  
ISDN  
DASS2  
DPNSS  
ISDN  
DASS2  
DPNSS  
protocols  
DASS2  
DPNSS  
BRI trunk  
protocol  
variants  
ETSI-403  
ETSI-QSIG ETSI-QSIG  
ETSI-403  
ETSI-403  
ETSI-403  
ETSI-403  
ETSI-QSIG ETSI-QSIG ETSI-QSIG  
Protocols  
BRI S-loop  
protocol variant  
ETSI-102  
ETSI-403  
ETSI-QSIG ETSI-QSIG DMS100  
MCDN  
ETSI-102  
+ BTNR191  
NI-2  
NI-2  
ETSI-102  
ETSI-403  
ETSI-102  
ETSI-403  
ETSI-102  
ETSI-403  
PRI trunk  
protocol  
variants  
ETSI-403  
ETSI-QSIG ETSI-QSIG ETSI-QSIG  
MCDN  
MCDN  
DMS250  
4ESS  
MCDN  
MCDN  
MCDN  
Global analog  
trunk versions  
GATM  
No  
N/A  
Yes  
GATM  
N/A  
No  
GATM  
Yes  
GATM  
No  
Conference  
No  
tone supported  
Held line  
reminder  
Off  
Immediate Off  
Off  
After 30  
seconds  
Off  
Delay ring  
transfer  
After 4  
rings  
After 4  
rings  
After 4  
rings  
After 4  
rings  
After 15  
rings  
After 4  
rings  
Telephony  
feature settings  
Transfer  
callback timeout rings  
After 4  
After 4  
rings  
After 4  
rings  
After 4  
rings  
After 15  
rings  
After 4  
rings  
Network  
callback  
30  
30  
N/A  
30  
30  
30  
Host delay (ms) 1000  
1000  
N/A  
1000  
600  
1000  
N/A  
1000  
1000  
600  
Link time (ms)  
600  
Target line if  
busy setting  
Prime  
PBX > Busy Prime  
PBX > Busy Busy  
Prime  
DID >  
Prime  
DID >  
Prime  
Companding  
law  
A-law  
A-law  
mu-law  
A-law  
A-law  
A-law  
DTI carrier type E1  
E1  
2
T1  
1
E1  
2
E1  
2
E1  
1
System settings  
Hunt groups  
Number of rings  
in a cycle  
1
M7000 set  
supported  
Yes  
Yes  
No  
Yes  
Yes  
Yes  
Default delay  
4 ring  
cycles  
4 ring  
cycles  
4 ring  
cycles  
4 ring  
cycles  
4 ring  
cycles  
4 ring  
cycles  
Queue timeout 60 sec  
60 sec  
60 sec  
60 sec  
60 sec  
60 sec  
If busy  
Mode  
Busy tone  
Busy tone  
Busy tone  
Busy tone  
Busy tone  
Busy tone  
Broadcast Sequential Broadcast Sequential Sequential Broadcast  
N0060603  
 
Appendix G Market profile attributes 73  
Table 22 Mexico, New Zealand, North America, Norway, Poland, and PRC parameters (Sheet 3 of 4)  
Market profile  
New  
North  
Functionality  
Attribute  
Mexico  
Zealand  
America  
Norway  
Poland  
PRC  
Night  
Start 23:00 Start 23:00 Start 23:00 Start 23:00 Start 23:00 Start 23:00  
End 07:00 End 07:00 End 07:00 End 07:00 End 08:00 End 07:00  
Service times  
Evening  
Lunch  
Start 17:00 Start 17:00 Start 17:00 Start 17:00 Start 00:00 Start 17:00  
End 23:00 End 23:00 End 23:00 End 23:00 End 00:00 End 23:00  
Start 12:00 Start 12:00 Start 12:00 Start 12:00 Start 00:00 Start 12:00  
End 13:00 End 13:00 End 13:00 End 13:00 End 00:00 End 13:00  
Ringing service Off  
mode  
Manual  
Off  
Manual  
Off  
Yes  
Off  
Off  
Ringing service Yes  
trunk ans  
Yes  
Yes  
Off  
Yes  
Yes  
Off  
Restriction  
Off  
Off  
Off  
service mode  
Restriction  
global overrides  
N/A  
999  
112  
N/A  
N/A  
112  
990  
N/A  
Restriction filter 0,  
01 1(1800,  
0(0800), 1 0,  
1(1800,  
N/A  
N/A  
0, 1(1800,  
1877,  
1888),  
1877,  
1877,  
Service modes  
1888),  
1888),  
911(911),  
9411, 976,  
1976,  
1***976,  
1900,  
1***900,  
5551212  
911(911),  
9411, 976,  
1976,  
1***976,  
1900,  
1***900,  
5551212  
911(911),  
9411, 976,  
1976,  
1***976,  
1900,  
1***900,  
5551212  
Restriction filter N/A  
05  
010, 1, 00  
N/A  
N/A  
Off  
N/A  
N/A  
Off  
N/A  
N/A  
Off  
N/A  
N/A  
Off  
Restriction filter N/A  
06  
*
Routing service Off  
mode  
Off  
No  
Routing service No  
overflow  
No  
No  
No  
No  
Public DN  
Public DN  
lengths  
Default(7), Default(8), Default(7), Default(25) Default(7)  
Default(7),  
0(11),  
0(11),  
0(11)  
0(11),  
00(12),  
01(17),  
011(18),  
1(11),  
411(3),  
911(3)  
00(17),  
1(3), 9(3)  
00(12),  
01(17),  
011(18),  
1(11),  
411(3),  
911(3)  
00(12),  
01(17),  
011(18),  
1(11),  
411(3),  
911(3)  
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum  
 
74 Appendix G Market profile attributes  
Table 22 Mexico, New Zealand, North America, Norway, Poland, and PRC parameters (Sheet 4 of 4)  
Market profile  
New  
North  
Functionality  
Attribute  
Mexico  
Zealand  
America  
Norway  
Poland  
PRC  
Unknown  
number length  
Variable  
Variable  
Variable  
Variable  
N/A  
Variable  
Variable  
Variable  
Public OLI  
Local number  
length  
Variable  
Variable  
7
Variable  
Variable  
Variable  
Variable  
Variable  
Variable  
National  
10  
number length  
Handsfree  
Auto  
None  
Auto  
Auto  
Auto  
0
Auto  
Pickup group  
Allow redirect  
None  
None  
None  
None  
None  
Set capabilities  
Disabled  
Disabled  
Disabled  
Disabled  
Disabled  
Disabled  
Call forward  
delay  
Disabled  
(4)  
Disabled  
(4)  
Disabled  
(4)  
Disabled  
(4)  
Disabled  
(4)  
Disabled  
(4)  
Note: The field for number of rings is hidden in default mode (disabled). When you enter a value for call forward delay,  
the field for number of rings becomes visible with the given default value.  
Dial tone  
detection  
Enabled  
Enabled  
Enabled  
Enabled  
Enabled  
Enabled  
Set preferences Language  
English  
UKEnglish English  
Norwegian Polish  
English  
(first is default) French  
Spanish  
VICAP  
French  
Spanish  
English  
Swedish  
Danish  
EuroFrench French  
English  
Czech  
Spanish  
Turkish  
Turkish  
Analog VSC  
(tone)  
None  
141  
141  
None  
None  
None  
1831  
None  
ONN blocking  
Analog VSC  
(pulse)  
None  
None  
1831  
None  
BRI VSC  
None  
141  
None  
None  
None  
None  
BRI per loop  
SuprsBit  
Simple  
SrvcCode  
Detailed  
SuprsBit  
None  
SuprsBit  
Simple  
SuprsBit  
Simple  
SuprsBit  
Simple  
Release reason Release text  
Release code  
On  
Off  
Off  
On  
On  
On  
Tone duration  
120 msec  
1.5 msec  
80 msec  
120 msec  
3.5 msec  
100 msec  
120 msec  
1.5 msec  
80 msec  
120 msec  
3.5 msec  
100 msec  
110 msec  
1.5 msec  
80 msec  
120 msec  
1.5 msec  
80 msec  
DTMF  
parameters  
Pause time  
Interdigit time  
Table 23 Spain, Sweden, Switzerland, Taiwan, and United Kingdom parameters (Sheet 1 of 4)  
Market profile  
United  
Functionality  
Attribute  
Spain  
Sweden  
Switzerland  
Taiwan  
Kingdom  
Access codes  
Direct dial digit  
9
0
9
0
9
0
0
9
0
9
Dest code for  
default route  
N0060603  
 
 
Appendix G Market profile attributes 75  
Table 23 Spain, Sweden, Switzerland, Taiwan, and United Kingdom parameters (Sheet 2 of 4)  
Market profile  
United  
Functionality  
Attribute  
Spain  
Sweden  
Switzerland  
Taiwan  
Kingdom  
Digital trunking ISDN  
ISDN  
DASS2  
DPNSS  
ISDN  
DASS2  
DPNSS  
ISDN  
DASS2  
DPNSS  
ISDN  
DASS2  
DPNSS  
protocols  
DASS2  
DPNSS  
BRI trunk  
protocol  
variants  
ETSI-403  
ETSI-QSIG  
ETSI-403  
ETSI-QSIG  
ETSI-403  
ETSI-QSIG  
ITU-T  
ETSI-403  
ETSI-QSIG  
Protocols  
BRI S-loop  
protocol variant  
ETSI-102  
ETSI-102  
ETSI-102  
ETSI-102  
ETSI-102  
+ BTNR191  
PRI trunk  
protocol  
variants  
ETSI-403  
ETSI-QSIG  
MCDN  
ETSI-403  
ETSI-QSIG  
MCDN  
ETSI-403  
ETSI-QSIG  
MCDN  
ITU-T  
MCDN  
ETSI-403  
ETSI-QSIG  
MCDN  
Global analog  
trunk versions  
N/A  
N/A  
N/A  
GATM  
No  
GATM  
Conference  
No  
No  
No  
Yes  
tone supported  
Held line  
reminder  
Off  
Off  
Off  
Off  
Immediate  
After 4 rings  
After 4 rings  
30  
Delay ring  
transfer  
After 4 rings  
After 4 rings  
30  
After 4 rings  
After 4 rings  
30  
After 4 rings  
After 4 rings  
30  
After 4 rings  
After 4 rings  
N/A  
Telephony  
feature settings  
Transfer  
callback timeout  
Network  
callback  
Host delay (ms) 1000  
1000  
600  
1000  
N/A  
1000  
600  
1000  
N/A  
Link time (ms)  
N/A  
Target line if  
busy setting  
PBX > Busy  
DID > Prime  
Prime  
PBX > Busy  
DID > Prime  
Prime  
PBX > Busy  
DID > Prime  
Companding  
law  
A-law  
A-law  
A-law  
mu-law  
A-law  
DTI carrier type E1  
E1  
1
E1  
2
T1  
1
E1  
2
System settings  
Hunt groups  
Number of rings  
in a cycle  
2
M7000 set  
supported  
Yes  
Yes  
Yes  
Yes  
Yes  
Default delay  
4 ring cycles  
4 ring cycles  
60 sec  
4 ring cycles  
60 sec  
4 ring cycles  
60 sec  
4 ring cycles  
60 sec  
Queue timeout 60 sec  
If busy  
Mode  
Busy tone  
Sequential  
Busy tone  
Broadcast  
Busy tone  
Sequential  
Busy tone  
Broadcast  
Busy tone  
Sequential  
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum  
 
76 Appendix G Market profile attributes  
Table 23 Spain, Sweden, Switzerland, Taiwan, and United Kingdom parameters (Sheet 3 of 4)  
Market profile  
United  
Functionality  
Attribute  
Spain  
Sweden  
Switzerland  
Taiwan  
Kingdom  
Night  
Start 23:00  
End 07:00  
Start 23:00  
End 07:00  
Start 23:00  
End 07:00  
Start 23:00  
End 07:00  
Start 23:00  
End 07:00  
Service times  
Evening  
Lunch  
Start 17:00  
End 23:00  
Start 17:00  
End 23:00  
Start 17:00  
End 23:00  
Start 17:00  
End 23:00  
Start 17:00  
End 23:00  
Start 12:00  
End 13:00  
Start 12:00  
End 13:00  
Start 12:00  
End 13:00  
Start 12:00  
End 13:00  
Start 12:00  
End 13:00  
Ringing service Manual  
mode  
Off  
Manual  
Off  
Manual  
Ringing service Yes  
trunk ans  
Yes  
Off  
Yes  
Yes  
Off  
Yes  
Restriction  
Off  
Off  
Off  
service mode  
Restriction  
global overrides  
N/A  
N/A  
N/A  
N/A  
N/A  
999  
112  
Restriction filter N/A  
01  
N/A  
0, 1(1800,  
1877, 1888),  
911(911),  
0(0800), 1  
Service modes  
9411, 976,  
1976, 1***976,  
1900, 1***900,  
5551212  
Restriction filter N/A  
05  
N/A  
N/A  
Off  
N/A  
N/A  
010, 1, 00  
Restriction filter N/A  
06  
N/A  
N/A  
*
Routing service Off  
mode  
Off  
Off  
Off  
Routing service No  
overflow  
No  
No  
No  
No  
Public DN  
Public DN  
lengths  
Default(25)  
Default(11),  
00(17),  
Default(25)  
Default(7),  
0(11), 00(12), 0(11) 00(17),  
Default(8),  
01(10),  
02(10),  
020(9),  
0200(10),  
02000(7),  
020000(10),  
0201(10),  
02010(9),  
07(10),  
01(17),  
1(3), 9(3)  
011(18),  
1(11), 411(3),  
911(3)  
071(11),  
0718(10),  
072(11),  
077(11),  
09(11), 1(3)  
N0060603  
 
Appendix G Market profile attributes 77  
Table 23 Spain, Sweden, Switzerland, Taiwan, and United Kingdom parameters (Sheet 4 of 4)  
Market profile  
United  
Functionality  
Attribute  
Spain  
Sweden  
Switzerland  
Taiwan  
Kingdom  
Unknown  
number length  
Variable  
Variable  
Variable  
Variable  
Variable  
Variable  
Variable  
Public OLI  
Local number  
length  
Variable  
Variable  
Variable  
Variable  
Variable  
Variable  
Variable  
Variable  
National  
number length  
Handsfree  
Auto  
Auto  
Auto  
Auto  
None  
Pickup group  
Allow redirect  
None  
None  
None  
None  
None  
Set capabilities  
Disabled  
Disabled (4)  
Disabled  
Disabled (4)  
Disabled  
Disabled (4)  
Disabled  
Disabled (4)  
Disabled  
Disabled (4)  
Call forward  
delay  
Note: The field for number of rings is hidden in default mode (disabled). When you enter a value for call forward delay,  
the field for number of rings becomes visible with the given default value.  
Dial tone  
detection  
Enabled  
Enabled  
Enabled  
Enabled  
Enabled  
Set preferences Language  
Euro  
Swedish  
English  
Norwegian  
Danish  
German  
English  
EuroFrench  
Italian  
English  
French  
Spanish  
UKEnglish  
VICAP  
(first is default) Spanish  
English  
Portuguese  
Analog VSC  
(tone)  
None  
None  
None  
None  
None  
141  
141  
ONN blocking  
Analog VSC  
(pulse)  
None  
None  
None  
BRI VSC  
None  
None  
None  
None  
141  
BRI per loop  
SuprsBit  
Simple  
SuprsBit  
Simple  
SuprsBit  
Simple  
SuprsBit  
Simple  
SrvcCode  
Detailed  
Release reason Release text  
Release code  
On  
On  
On  
On  
Off  
Tone duration  
120 msec  
3.5 msec  
100 msec  
120 msec  
1.5 msec  
80 msec  
120 msec  
3.5 msec  
100 msec  
120 msec  
1.5 msec  
80 msec  
120 msec  
3.5 msec  
100 msec  
DTMF  
parameters  
Pause time  
Interdigit time  
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum  
 
78 Appendix G Market profile attributes  
Global analog trunk parameters  
This section contains information for the GATM4 and GATM8 MBMs. The information in the  
tables applies to downloaded profiles only; it is not applicable to DIP switch modes.  
Global analog trunks are not supported in the following market profiles: Denmark, France,  
Germany, Holland, Italy, Norway, Spain, Sweden, and Switzerland.  
For PRC and Hong Kong, analog trunks are available in North American DIP switch mode only.  
The global analog trunk parameters are provided in the following tables:  
Localization, PSTN standards, and pulse dialing parameters (see Table 24)  
Transmission parameters (see Table 25 on page 79)  
Call supervision parameters (see Table 26 on page 80)  
On-hook caller ID, disconnect supervision, and message waiting parameters (see Table 27 on  
Table 24 Localization, PSTN standards, and pulse dialing parameters (Sheet 1 of 2)  
Pulse Dialing (ms)  
Break  
time  
Make  
time  
Interdigit  
time  
Market profile  
Localized  
PSTN standards  
Australia  
Yes  
[1] AS/ACIF S003:2005 (2nd  
Edition) — Customer Access  
Equipment for Connection to a  
Telecommunications Network  
85  
15  
860  
[2] AS/ACIF S002:2001 —  
Analogue interworking and  
non-interference requirements for  
Customer Equipment for connection  
to the Public Switched Telephone  
Network  
Brazil  
CALA  
Yes  
[1] Identification of the Calling Party 66  
for SPC With DTMF, 220-250-713.  
34  
40  
800  
700  
[2] Si3050 Global Voice/Data Direct  
Access Arrangement Specification.  
No  
N/A  
60  
(North American  
based A-law)  
Canada  
Caribbean  
Global  
Yes  
Yes  
N/A  
N/A  
60  
60  
60  
40  
40  
40  
700  
700  
700  
No (North American N/A  
based A-Law)  
Mexico  
Yes  
[1] Mexico general Specification,  
June 9, 1993  
60  
66  
40  
34  
700  
740  
New Zealand  
No (UK-based  
telephony with  
Australian tones)  
N/A  
N0060603  
 
   
Appendix G Market profile attributes 79  
Table 24 Localization, PSTN standards, and pulse dialing parameters (Sheet 2 of 2)  
Pulse Dialing (ms)  
Break  
time  
Make  
time  
Interdigit  
time  
Market profile  
Localized  
PSTN standards  
North America  
Poland  
Yes  
Yes  
N/A  
60  
66  
40  
33  
700  
700  
[1] Polish ASS_1_v1.doc  
[2] ITU-T Telecommunication  
Standardization Sector of ITU  
Supplement2 Series E 01/94  
Taiwan  
Yes  
Yes  
[1] Technical Specifications for  
Terminal Equipment for Connection  
to Public Switched Telephone  
Network, PSTN01, September 27,  
2001  
66  
66  
33  
34  
800  
740  
United Kingdom  
N/A  
Table 25 Transmission parameters  
Transmission  
Loop length  
adjustment  
capability  
Tx CO gain  
(short, medium, (short, medium,  
long)  
Rx CO gain  
PCM coding  
scheme  
Market profile  
AC impedance  
long)  
Australia  
A-law  
220 Ω+ (820 Ω||  
No  
(N/A, 0, N/A)  
(N/A, 6 dB, N/A)  
120nF)  
Brazil  
A-law  
A-law  
mu-law  
mu-law  
A-law  
A-law  
A-law  
600 Ω/900 Ω  
600 Ω  
Yes  
Yes  
Yes  
Yes  
No  
(-3 dB, 0, 0)  
(0, 0, 3 dB)  
CALA  
(-3 dB, 0, 0)  
(0, 0, 3 dB)  
Canada  
Caribbean  
Global  
600 Ω  
(-3 dB, 0, 0)  
(0, 0, 3 dB)  
600 Ω  
(-3 dB, 0, 0)  
(0, 0, 3 dB)  
600 Ω  
(N/A, 3 dB, N/A)  
(N/A, 3 dB, N/A)  
(N/A, 3 dB, N/A)  
(N/A, 3 dB, N/A)  
(N/A, 3 dB, N/A)  
(N/A, 3 dB, N/A)  
Mexico  
600 Ω  
No  
New Zealand  
320 Ω+ (1050 Ω ||  
No  
230nF)  
North America  
Poland  
mu-law  
A-law  
u-law  
600 Ω  
600 Ω  
600 Ω  
Yes  
No  
(-3 dB, 0, 0)  
(0, 0, 3 dB)  
(N/A, 3 dB, N/A)  
(-3 dB, 0, 0)  
(N/A, 3 dB, N/A)  
(0, 0, 3 dB)  
Taiwan  
Yes  
No  
United Kingdom  
A-law  
320 Ω+ (1050 Ω ||  
(N/A, 3 dB, N/A)  
(N/A, 3 dB, N/A)  
230nF  
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum  
 
 
80 Appendix G Market profile attributes  
Table 26 Call supervision parameters  
Call supervision  
Ring  
Link/flash time  
(ms)  
Force on-hook Wetting time  
confirmation  
count (ms)  
Market profile  
OSI time (ms)  
time (ms)  
(ms)  
Australia  
Brazil  
600  
300  
600  
600  
600  
600  
600  
90  
100  
100  
100  
100  
100  
100  
100  
100  
100  
500  
100  
100  
1600  
2000  
1500  
1600  
1600  
1500  
1600  
1600  
1600  
1800  
1600  
1600  
0
150  
256  
256  
256  
256  
256  
256  
200  
256  
256  
256  
200  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
15  
CALA  
Canada  
Caribbean  
Global  
Mexico  
New Zealand  
North America  
Poland  
600  
500  
600  
90  
N/A  
N/A  
0
Taiwan  
United Kingdom  
15  
Table 27 On-hook caller ID, disconnect supervision, and message waiting parameters (Sheet 1 of 2)  
On-hook caller ID  
Disconnect supervision  
Message waiting  
DTMF  
Market  
profile  
(Start Digit,  
Stop Digit) OSI  
Line  
reversal  
Voltage  
reversal dial tone  
Stutter  
FSK  
Busy tone  
FSK  
Australia  
Bellcore  
Not  
supported  
No  
No  
ROI and  
ROA  
Supported Not  
Not  
supported supported  
Brazil  
Not  
Not  
No  
No  
No  
No  
No  
No  
No  
No  
No  
No  
No  
No  
Supported Not  
Not  
supported supported  
supported supported  
CALA  
Bellcore  
Bellcore  
Bellcore  
Bellcore  
ETSI  
Not  
supported  
Yes  
Yes  
Yes  
Yes  
No  
Supported Not  
Not  
supported supported  
Canada  
Caribbean  
Global  
Not  
supported  
Supported Not  
Not  
supported supported  
Not  
supported  
Supported Not  
Not  
supported supported  
Not  
supported  
Supported Not  
Not  
supported supported  
Mexico  
Not  
supported  
Supported  
(425 Hz, 250  
ms On/ 250  
ms Off)  
Supported Not  
Not  
supported supported  
New Zealand ETSI  
Not  
supported  
Yes  
No  
No  
Supported Not  
Not  
(500msUK  
Guarded  
Clear)  
supported supported  
N0060603  
 
   
Appendix G Market profile attributes 81  
Table 27 On-hook caller ID, disconnect supervision, and message waiting parameters (Sheet 2 of 2)  
On-hook caller ID  
Disconnect supervision  
Message waiting  
DTMF  
Market  
profile  
(Start Digit,  
Stop Digit) OSI  
Line  
Voltage  
reversal dial tone  
Stutter  
FSK  
Busy tone  
reversal  
No  
FSK  
North  
Bellcore  
Not  
Yes  
No  
Supported Not  
Not  
America  
supported  
supported supported  
Poland  
ETSI  
Not  
supported  
No  
Supported in Supported Supported Not  
unsupervised in supported supported  
Not  
mode  
supervised  
(425 Hz, 500 mode  
ms On/ 500  
ms Off)  
Taiwan  
ETSI  
ETSI  
Supported  
(D, C)  
No  
Supported  
(480 + 620  
Hz, 500 ms  
On/ 500 ms  
Off)  
No  
Supported Not  
Not  
supported supported  
United  
Not  
Yes  
No  
No  
Supported Not  
Not  
Kingdom  
supported  
(500msUK  
Guarded  
Clear)  
supported supported  
GASM8 parameters  
This section contains information for the GASM8 MBM.  
Global analog stations are not supported in the following market profiles: Brazil, CALA,  
Denmark, France, Germany, Holland, Italy, Norway, PRC, Spain, Sweden, Switzerland, and  
Taiwan.  
The GASM8 parameters are provided in the following tables:  
Localization, DIP switch settings, specifications, and transmission parameters (see Table 28)  
Loop interface and call supervision (see Table 29 on page 83)  
Dial pulse and DTMF parameters (see Table 30 on page 83)  
Table 28 Localization, DIP switch settings, specifications, and transmission parameters (Sheet 1 of 2)  
Transmission  
DIP  
Input  
Bi-  
PCM  
Market  
profile  
switch  
source  
Reference Load  
directional coding  
Localized setting Specifications impedance impedance impedance gain  
scheme  
Australia  
Yes  
Australia TS 003  
TCE2  
300 Ω+ (820 Ω | | 120 nF)  
1.3 dB  
CCITT  
A-law  
Canada  
Yes  
Yes  
North  
Refer to North  
600 Ω  
3 dB  
3 dB  
CCITT  
mu-law  
America America spec  
Caribbean  
North  
Refer to North  
600 Ω  
CCITT  
mu-law  
America America spec  
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum  
 
   
82 Appendix G Market profile attributes  
Table 28 Localization, DIP switch settings, specifications, and transmission parameters (Sheet 2 of 2)  
Transmission  
DIP  
Input  
Bi-  
PCM  
Market  
profile  
switch  
source  
Reference Load  
directional coding  
Localized setting Specifications impedance impedance impedance gain  
scheme  
Global  
No (North North  
American America  
based  
N/A  
N/A  
N/A  
N/A  
600 Ω  
3 dB  
CCITT  
A-law  
A-law)  
Hong Kong  
Mexico  
No (North North  
American America  
based  
600 Ω  
3 dB  
CCITT  
mu-law  
mu-law)  
No (North North  
American America  
based  
600 Ω  
3 dB  
CCITT  
A-law  
A-law)  
New Zealand No  
(UK-base  
UK  
300 Ω+ (1000Ω|| 220 nF)  
1.8 dB  
CCITT  
A-law  
d
telephony  
with  
Australian  
tones)  
North  
America  
Yes  
Nor th  
America  
EIA/TIA-464A  
T512.1  
600 Ω  
3 dB  
CCITT  
mu-law  
T512.2  
Poland  
Yes  
Poland  
[1] Polish  
ASS_1_v1.doc  
600 Ω  
0dB for Rx CCITT  
A-law  
-7dB for Tx  
[2] Technical  
Requirements  
for Private  
Automatic  
Branch  
Exchanges.  
Reference  
Analog  
interfaces11.do  
c
United  
Kingdom  
Yes  
UK  
BS 6450 Part 4  
BTNR 1080  
300 Ω+ (1000 Ω|| 220 nF)  
1.8 dB  
CCITT  
A-law  
EN 41003  
Annex D  
BS 6305  
BTNR 315  
N0060603  
 
Appendix G Market profile attributes 83  
Table 29 Loop interface and call supervision parameters  
Loop interface  
Call supervision  
Min  
Min/max  
recall  
Loop current Ringing  
Ringing  
Min. seize answer  
Min clear  
duration  
Market profile  
limit  
frequency amplitude duration  
duration  
duration  
Australia  
Canada  
32 mA  
32 mA  
25 Hz  
20 Hz  
65 Vrms 200 ms  
65 Vrms 200 ms  
50 ms  
25 ms  
30/150 ms 1500 ms  
250/1100  
ms  
1400 ms  
1400 ms  
1400 ms  
1400 ms  
1400 ms  
Caribbean  
Global  
32 mA  
32 mA  
32 mA  
32 mA  
20 Hz  
20 Hz  
20 Hz  
20 Hz  
65 Vrms 200 ms  
65 Vrms 200 ms  
65 Vrms 200 ms  
65 Vrms 200 ms  
25 ms  
25 ms  
25 ms  
25 ms  
250/1100  
ms  
250/1100  
ms  
Hong Kong  
Mexico  
250/1100  
ms  
250/1100  
ms  
New Zealand  
North America  
32 mA  
32 mA  
25 Hz  
20 Hz  
65 Vrms 200 ms  
65 Vrms 200 ms  
50 ms  
25 ms  
25/150 ms 1500 ms  
250/1100  
ms  
1400 ms  
Poland  
32 mA  
32 mA  
25 Hz  
25 Hz  
65 Vrms 180 ms  
65 Vrms 200 ms  
80 ms  
50 ms  
51/88 ms  
550 ms  
United Kingdom  
25/150 ms 1500 ms  
Table 30 Dial pulse and DTMF parameters  
Dial pulse  
DTMF  
Dial pulse  
coding  
Min/max  
break  
Min/max  
make  
Min interdigit  
pause  
DTMF coding Min DTMF  
Market profile  
scheme  
duration  
duration  
duration  
scheme  
detect level  
Australia  
N
N
N
N
N
N
N
N
N
N
25/120 ms  
25/120 ms  
25/120 ms  
25/120 ms  
25/120 ms  
25/120 ms  
15/200 ms  
25/120 ms  
51/88 ms  
10/90 ms  
250 ms  
250 ms  
250 ms  
250 ms  
250 ms  
250 ms  
200 ms  
250 ms  
150 ms  
200 ms  
16 digits  
12 digits  
12 digits  
12 digits  
12 digits  
12 digits  
16 digits  
12 digits  
12 digits  
16 digits  
-25 dB  
-25 dB  
-25 dB  
-25 dB  
-25 dB  
-25 dB  
-25 dB  
-25 dB  
-29 dB  
-25 dB  
Canada  
10/90 ms  
10/90 ms  
10/90 ms  
10/90 ms  
10/90 ms  
15/200 ms  
10/90 ms  
25/48 ms  
15/200 ms  
Caribbean  
Global  
Hong Kong  
Mexico  
New Zealand  
North America  
Poland  
United Kingdom  
15/200 ms  
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum  
 
   
84 Appendix G Market profile attributes  
ISDN line services  
Table 31 shows the ISDN private network services that are supported by BCM 4.0. Table 32  
shows the network-based ISDN supplementary services and the features available for each.  
Table 31 ISDN line services  
MCDN over PRI (SL-1)  
DPNSS  
Basic call  
DASS2  
ETSI QSIG  
Basic call  
Basic call  
DDI  
Basic call  
DDI  
DDI  
DDI  
Name display  
Number display  
Centralized voice mail  
Camp-on  
Diversion  
Redirection  
Originating line identity (OLI)  
Terminating line identity (TLI)  
Call charge indication (CCI)  
Name display  
Number display  
Centralized voice  
mail  
Call charge rate indication  
(CCRD)  
Call offer  
ISDN call connection limit  
Network call transfer  
Break-in  
Loop avoidance  
Executive intrusion  
Three party  
Trunk route optimization  
(TRO)  
Route optimization  
Trunk anti-tromboning  
Table 32 ISDN services by protocol  
Protocol  
Market profile  
Available ISDN services  
NI  
Canada  
North America  
Basic call  
DID  
Number display  
ONN blocking  
Caribbean  
Name display  
ETSI  
Euro  
Australia  
Brazil  
Mexico  
Basic call  
DDI  
AOC-E (specific changes  
for Holland and Italy)  
New Zealand  
Norway  
MCID  
CLIP  
CALA  
Subaddressing (on  
S-loop)  
Denmark  
France  
Germany  
Global  
Poland  
ETSI call diversion  
(partial rerouting)  
COLP  
CLIR  
PRC  
Spain  
Sweden  
Switzerland  
Taiwan  
Holland  
Hong Kong  
Italy  
United Kingdom  
N0060603  
 
     
Appendix G Market profile attributes 85  
Analog and digital trunk types  
Table 33 provides a description of the types of analog and digital trunks.  
Note that some of the analog and digital trunks are available only when you select specific market  
profiles.  
Table 33 Analog and digital trunk types and descriptions (Sheet 1 of 2)  
Trunk types  
Description  
Digital trunk types:  
T1/E1  
Digital line that carries data on 24 channels at 1.544 Mb/s (North America); 30 channels at  
2,048 Mb/s (Europe)  
Loop, E&M, DID, and ground start lines are also versions of T1 lines.  
You can program auto-answer T1 loop start, T1 E&M trunks, T1 DID, T1 ground start trunks,  
PRI and IP trunks to map to target lines to provide for attendant bypass (calling directly to a  
department or individual) and line concentration (one trunk can map onto several target  
lines).  
DID  
A type of T1 trunk line that allows an outside caller to dial directly into a line on the BCM  
system.  
Loop  
A type of T1 line that is used on systems where the service provider supports disconnect  
supervision for the digital loop start trunks.  
These trunks provide remote access to the BCM system from the public network. These  
trunks must have disconnect supervision to allow the trunk to be set to auto-answer, which  
provides the remote access portal.  
Ground  
T1-groundstart trunk.  
These lines offer the same features as loop start trunks, but are used when the local service  
provider does not support disconnect supervision for digital loop start trunks. Ground start  
trunks work with T1 only. By configuring lines as ground start, the system recognizes when a  
call is released at the far end.  
E&M  
PRI  
T1 and E&M. This type of trunk line is used to create simple network connections to other  
phone systems.  
This trunk always operates in a disconnected supervised mode.  
ISDN interface with 23 B channels and 1 D channel at 1.544 Mb/s (in Europe: 30 B-channels  
and 1 D-channels at 2.048 Mb/s).  
These lines give you incoming and outgoing access to an ISDN network and are  
auto-answer trunks.  
BRI  
ISDN loop that provides both T and S reference point loops.  
These loops can support both network (T and S loops) and terminal equipment (S-Loop)  
connections.  
This type of line provides incoming and outgoing access to an ISDN network. ETSI ISDN  
BRI is the European Telecommunications Standards Institute specification for BRI ISDN  
service. BRI provides two bearer B-channels operating at 64 Kb/s and a data D-channel  
which operates at 16 Kb/s. The D-channel is used primarily to carry call information. Like  
loop start trunks, BRI lines can be configured as manual-answer or auto-answer.  
DASS2  
(British) Trunk provides multiline IDA interconnection to the British Telecom network.  
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum  
 
   
86 Appendix G Market profile attributes  
Table 33 Analog and digital trunk types and descriptions (Sheet 2 of 2)  
Trunk types  
Description  
DPNSS  
A digital private network signaling system, which allows phone systems from different  
manufacturers to be tied together over E1 lines, offering significant enhancements to BCM  
networking capabilities.  
DPNSS makes it easier to support centralized network functionality within private networks  
for operators and attendants dealing with large numbers of calls. Its routing capabilities  
provide more of the larger-network capabilities without the expense of installing a new  
system, reconfiguring all the nodes, and worrying about a lot of downtime. Most functionality  
over DPNSS lines is transparent once the DPNSS is programmed into the system.  
DPNSS allows a local node, acting as a terminating node, to communicate with other PBXs  
over the network using E1 lines. For example, corporate offices separated geographically  
can be linked over DPNSS lines to other BCM systems, bypassing the restrictions of the  
PSTNs to which they may be connected. This allows connected BCM systems to function  
like a private network.  
Analog trunk types:  
Loop start Standard PSTN telephone line.  
N0060603  
 

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